Absolutely appalling. They are not answering to my emails for weeks. Keep referring to 'live chat' which is absolutely useless. No numbers to call and you can't speak to people. Had an accident which wasn't my fault. Third party emailed all necessary confirmation to them and no answer. However, somehow they have managed to acknowledge my complaint within 24h. I wish they were reading their emails at the same pace.
6 months ago
Marshmallow has a
3.2
average rating
from
765
reviews