When I first saw the ads for MDhair I was skeptical. But I researched the ingredients and found that it was all natural and decided to give it a try. The first thing I noticed was the customer service was amazing. They responded promptly and were very attentive and friendly. They carefully examined my photos and created a personalized formula just for me and shipped me my first kit. It arrived quickly, within about 10 days. The shampoo and conditioner left my hair Silky and clean. Honestly I have never remembered my hair feeling that good with any other products. Now let me be clear. There is no quick fix to restoring your hair. And I have to admit that I was a bit frustrated when I didn't get "instant" results. So I reached out and the response was prompt, encouraging and supportive. It took about 3 months to notice that my hair was becoming noticeably fuller and thicker. I have been using MDhair for nearly a year now. My hair is almost completely restored to the fullness that I once had. I have to say that I wouldn't have believed it if I hadn't tried it myself. But wow, am I glad I did. You will be Too