All items arrived well packaged and safely. The shampoo is clear and scentless and leaves my usually greasy hair very clean for several days. I’m on week 3 of the supplements and my shedding seems to be slowing down. The serum is easy to use and didn’t leave my hair greasy either. That was a relief. I was worried about how I’d actually be able to incorporate it into my daily routine but it was fine. I’m only on week 3 so need to be more patient before I see the results!