Mike's Dive Store helped me to select the correct product size before purchase and quickly provided a returns label when there was a warranty issue. The OEM was slow to respond / supply a replacement part and frustratingly I had to pester MDS support for updates. I appreciate that the support team weren't receiving responses from the OEM but it would have been nice to know up front where the delay originated. Once MDS received a replacement it was quickly despatched and arrived the next day.
2 years ago
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