Mike's Dive Store Reviews

4.7 Rating 1,596 Reviews
94 %
of reviewers recommend Mike's Dive Store
4.7
Based on 1,596 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Mike\'s Dive Store Reviews

About Mike's Dive Store:

Mike’s London Dive Store may have been established for more than thirty years but its history goes back much further than that. It’s founder, big Mike Calder, was the super-salesman at a dive store in Fulham Palace Road in West London. A local lad who was larger in life than in so many ways, he was so successful at serving divers with the equipment that suited their needs best that people beat a path to his door from all over the country.

Mike was a diver and he believed that if his customers were satisfied they’d return. He took the long view. He was eventually so successful that other dive shop owners even protested he was distorting the market.

It was inevitable that he would set up in business for himself and with the help of a local friend started selling dive equipment from a warehouse at Richmond’s waterside. Eventually he moved the business to the more accessible premises it is in today.

Mike was a giant of the UK’s diving industry in many more ways than one and all who knew him were shocked when he was suddenly taken from us long before his time, in 2009.

Still in his early teens, Scuba Steve started diving in the Sinai in 1989, in the days when Red Sea liveaboard operations were truly pioneering. He accompanied skipper Jan Ellingsen on Colona IV on a 1200 nautical mile trip down to the Sudan and learned to dive on the way. A few exciting encounters with grey reef sharks and he was hooked.

He worked alongside Mike and purchased Mike’s Dive Store when it became available. Mike’s son chose to sell to Steve because he could see that Steve had the same passion as his dad for scuba diving and was confident that he would carry on the tradition of good service and advice from a position of a wealth of knowledge very much as his dad had done.

Mike’s Dive Store is not about shifting boxes of product but having the patience to understand the particular needs and wishes of every one of its individual customers. That’s you!

There are very many aspects to the underwater world and Steve has seen most of them. He instils in his staff this philosophy to only sell the right tools for the job and many of the currently regular customers will tell you that it was Mike sold them their first set of diving equipment. Mike may have passed away but Mike’s Dive Store is alive and well, and Scuba Steve is carrying on the traditions that Mike established for it.

Visit Website

Phone:

2089946006

Email:

steve@mikesdivestore.com

Location:

113, Power Road, London
W4 5PY

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Anonymous
Anonymous  // 01/01/2019
Good service and a useful product to keep ears clear
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Good prompt service, minor issue was quickly resolved, excellent response to any issues or email queries
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I brought a dive computers, will be using it this weekend. I had done my own research and friends had recommended it, but I still had questions, so phones mikes dive shore, and the lady who answered (sorry forgot name), was fantastic, answered all my questions. Keep up the fantastic service
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Great service from Mikes Dive store. Very quick delivery. Unfortunately, by my mistake , I ordered the wrong thing. The returns & refund process was equally efficient the refund being issued the day they received the returned parcel. 10/10
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Good range of products, excellent customer service
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Very quick turnaround, great service thanks.
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Got these 3mm scuba pro dive boots to replace my old 6mm ones. Only warm water use now. Perfect! Bonus I can use them for paddle boarding as well! Great price and delivered on time. Well done Mike’s Dive Store! 👏👏👏
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Very good service with a interest in customer satisfaction
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Great brands available in store!
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Impec sercice as usual
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Super quick delivery and great product.
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Very good quality and thanks for grate service.
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The strap is very long which is ideal for wet suits and dry suits and also wearing gloves. Easy to swap strap.
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Timely delivery; product as required.
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Living in the Philippines, I can't believe that Mike's Dive Store is my favourite dive store. I love the large offering including brands that are more difficult to find in Asia and at good prices! Service is great, staff is very friendly and responsive. Most impressive is the handling as items are generally shipped the day they are ordered, arriving at the other side of the World within a few days. Really great, thanks.
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Great support via Chat, very responsive and amazing service
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Great just what I need
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Great product great service very happy
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Speedy delivery. Does what it says on the tin!
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Great product and excellent service. Spotted error on order, emailed straight away and next morning it was fixed. Thanks you made it a great experience.
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Mike's Dive Store is rated 4.7 based on 1,596 reviews