Mike's Dive Store Reviews

4.7 Rating 1,597 Reviews
94 %
of reviewers recommend Mike's Dive Store
4.7
Based on 1,597 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Mike\'s Dive Store Reviews

About Mike's Dive Store:

Mike’s London Dive Store may have been established for more than thirty years but its history goes back much further than that. It’s founder, big Mike Calder, was the super-salesman at a dive store in Fulham Palace Road in West London. A local lad who was larger in life than in so many ways, he was so successful at serving divers with the equipment that suited their needs best that people beat a path to his door from all over the country.

Mike was a diver and he believed that if his customers were satisfied they’d return. He took the long view. He was eventually so successful that other dive shop owners even protested he was distorting the market.

It was inevitable that he would set up in business for himself and with the help of a local friend started selling dive equipment from a warehouse at Richmond’s waterside. Eventually he moved the business to the more accessible premises it is in today.

Mike was a giant of the UK’s diving industry in many more ways than one and all who knew him were shocked when he was suddenly taken from us long before his time, in 2009.

Still in his early teens, Scuba Steve started diving in the Sinai in 1989, in the days when Red Sea liveaboard operations were truly pioneering. He accompanied skipper Jan Ellingsen on Colona IV on a 1200 nautical mile trip down to the Sudan and learned to dive on the way. A few exciting encounters with grey reef sharks and he was hooked.

He worked alongside Mike and purchased Mike’s Dive Store when it became available. Mike’s son chose to sell to Steve because he could see that Steve had the same passion as his dad for scuba diving and was confident that he would carry on the tradition of good service and advice from a position of a wealth of knowledge very much as his dad had done.

Mike’s Dive Store is not about shifting boxes of product but having the patience to understand the particular needs and wishes of every one of its individual customers. That’s you!

There are very many aspects to the underwater world and Steve has seen most of them. He instils in his staff this philosophy to only sell the right tools for the job and many of the currently regular customers will tell you that it was Mike sold them their first set of diving equipment. Mike may have passed away but Mike’s Dive Store is alive and well, and Scuba Steve is carrying on the traditions that Mike established for it.

Visit Website

Phone:

2089946006

Email:

steve@mikesdivestore.com

Location:

113, Power Road, London
W4 5PY

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Anonymous
Anonymous  // 01/01/2019
Wetsuit arrived safely in good time.
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Fast delivery
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Colin was very knowledgeable and patient with my questions.
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I havent used the BCD yet but have always enjoyed shopping at Mikes
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Mike's dive store has a good range of products and dispatches very quickly. They often have sales as well which is great! The returns process is relatively easy and straightforward, the only downside is you have to pay for postage when returning your items.
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Great service as always. And this is a good quality reg bag. Hard finish so great protection
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Helpful service as always!
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Great service and product
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Normally I’d be giving Mike’s Dive Store a 5* rating but on this occasion I’m disappointed. Having given my Suunto D9 to Mike’s who sent it off for possible repair to Suunto, they subsequently sent it back with zero communication as to the nature of the fault still not fixed. Even if unrepairable it would have been courtesy to prove some basic feedback.
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The replacement strap arrived quickly and fits my mask well. The Velcro straps make adjustment for size easy. Good derive from Mikes Dive Store.
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Delivered ahead of time - Many thanks... Great service.
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The product could not be delivered at the address requested and DHL left it at a collection point. However no leaflet was left in the door, and no text or email was received. Jennifer tracked down where to collect it from and eventually the collection point agreed to accept that her email stating as long as two forms of id they could release the package . Without her intervention, the parcel would have been returned and given it was for a birthday present, I may have cancelled the order completely and bought something locally. Thanks Jennifer
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Great service and friendly staff. Never disappointed with products or service
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Delivered as promised
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I needed help working out what prescription lens I needed. I emailed my prescription to them and, very quickly got a suggested order back. When I had a query about my order, they tracked it down very quickly and fixed it. Brilliant service.
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Good dsmb - this one was for my wife. Prompt delivery as always 👍
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Quick dispatch, good Comms and exactly what I wanted. Thanks
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Very quick delivery .Excellent service
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As always excellent service and advice from the Mike's Dive Store team.
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I have only made three purchases from Mike's Dive Store, but each time the process has been easy and the goods have been delivered within a couple of days.
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Mike's Dive Store is rated 4.7 based on 1,597 reviews