Mike's Dive Store Reviews

4.7 Rating 1,597 Reviews
94 %
of reviewers recommend Mike's Dive Store
4.7
Based on 1,597 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Mike\'s Dive Store Reviews

About Mike's Dive Store:

Mike’s London Dive Store may have been established for more than thirty years but its history goes back much further than that. It’s founder, big Mike Calder, was the super-salesman at a dive store in Fulham Palace Road in West London. A local lad who was larger in life than in so many ways, he was so successful at serving divers with the equipment that suited their needs best that people beat a path to his door from all over the country.

Mike was a diver and he believed that if his customers were satisfied they’d return. He took the long view. He was eventually so successful that other dive shop owners even protested he was distorting the market.

It was inevitable that he would set up in business for himself and with the help of a local friend started selling dive equipment from a warehouse at Richmond’s waterside. Eventually he moved the business to the more accessible premises it is in today.

Mike was a giant of the UK’s diving industry in many more ways than one and all who knew him were shocked when he was suddenly taken from us long before his time, in 2009.

Still in his early teens, Scuba Steve started diving in the Sinai in 1989, in the days when Red Sea liveaboard operations were truly pioneering. He accompanied skipper Jan Ellingsen on Colona IV on a 1200 nautical mile trip down to the Sudan and learned to dive on the way. A few exciting encounters with grey reef sharks and he was hooked.

He worked alongside Mike and purchased Mike’s Dive Store when it became available. Mike’s son chose to sell to Steve because he could see that Steve had the same passion as his dad for scuba diving and was confident that he would carry on the tradition of good service and advice from a position of a wealth of knowledge very much as his dad had done.

Mike’s Dive Store is not about shifting boxes of product but having the patience to understand the particular needs and wishes of every one of its individual customers. That’s you!

There are very many aspects to the underwater world and Steve has seen most of them. He instils in his staff this philosophy to only sell the right tools for the job and many of the currently regular customers will tell you that it was Mike sold them their first set of diving equipment. Mike may have passed away but Mike’s Dive Store is alive and well, and Scuba Steve is carrying on the traditions that Mike established for it.

Visit Website

Phone:

2089946006

Email:

steve@mikesdivestore.com

Location:

113, Power Road, London
W4 5PY

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Anonymous
Anonymous  // 01/01/2019
Very useful Zoom call with Jenna to explore and provide advice on the many dive computer options and fins and then complete an on-line order. Arrived next day. Great advice, experience and service.
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One stop shop for everything you will ever need. Exceptional customer service whether buying in UK or delivering out to us in UAE. Very competetive pricing.
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Very pleased with mask, good quality and prompt delivery. Many thanks
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Really happy with my purchase of Garmin Decent Mk3i. However if you require it next day, you need to select Dpd courier next day. It came with free delivery Royal Mail 48 as standard. Bit scary as the watch was £1600. Always love Mikes dive shop. Fantastic company to deal with over the phone, very friendly and knowledgeable.
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Excellent after sale service, thank you very much for resolving the issue with the Garmin T1 transmitter under warranty.
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Brilliant service with great advice and product knowledge. We ended up getting more than we initially went for, but are very happy with our purchases! (The sign of great customer service) A couple of the items were not available at the shop, but they were sent from the warehouse and arrived within the next few days.
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Great dive computer delivered promptly - Thanks
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Extremely happy with the service at Mikes dive store, the staff were extremely helpful in sharing their dive knowledge and supporting me to find the best equipment for myself. The delivery process was quick and easy and I'm very happy with the equipment I have purchased. Thank you!
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Absolutely love my new Sealife Sports Diver Phone Case from Mike's Dive Store! As a passionate diver and owner of Abyss Scuba School, I need gear that can keep up with my active lifestyle both above and below the surface. This phone case is not only durable and waterproof, but it also allows me to capture stunning underwater photos and videos with ease. The clear design ensures that I can access my phone's features without any hassle while diving. Plus, the vibrant colors and sleek design make it a stylish accessory both in and out of the water. Highly recommend to fellow divers and water sports enthusiasts.
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Thank you Kat for always being so helpful and caring when I stop by to buy new diving gear. Your passion for diving is infectious, and it carries through into every chat we have about what to buy & where to go next. I aprpeciate you a lot - Reza
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We have had great advice while purchasing two complete sets of scuba gear. Unfortunately the delivery considering the cost is presently causing us concern?
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Hood is great- exactly as described. Had an issue with the first one issued- Mikes dealt with it quickly and made it hassle free to return and get a replacement. Super easy to deal with and quality reliable products
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I live outside of the UK, I spoke to the store by phone, discribed my need and they recommended 2 options for a trolly bag. We selected one, a week later I collected it from store. So simple so quick.
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100% satisfied with Mike Dive Store and I will continue using them.
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Gauge does everything expected! Very good service and quick delivery
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Really pleased with my semi- dry snorkel, snorkelled in some shore waves and it worked as it didn’t let water in. Would recommend this to a friend. Also love the choice of colours
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Easy to deal with, efficient and timely service. Recommended.
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Excellent service , would definitely order from the store again
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I love you guys, thank you so much for your quick response. But I would prefer if the VAT is included And if we can get discount for the next purchase
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Good chat help thank you Standard delivery takes a few days, but no biggy.
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Mike's Dive Store is rated 4.7 based on 1,597 reviews