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Mike's Dive Store Reviews

4.7 Rating 1,611 Reviews
94 %
of reviewers recommend Mike's Dive Store
4.7
Based on 1,611 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Mike\'s Dive Store Reviews

About Mike's Dive Store:

Mike’s London Dive Store may have been established for more than thirty years but its history goes back much further than that. It’s founder, big Mike Calder, was the super-salesman at a dive store in Fulham Palace Road in West London. A local lad who was larger in life than in so many ways, he was so successful at serving divers with the equipment that suited their needs best that people beat a path to his door from all over the country.

Mike was a diver and he believed that if his customers were satisfied they’d return. He took the long view. He was eventually so successful that other dive shop owners even protested he was distorting the market.

It was inevitable that he would set up in business for himself and with the help of a local friend started selling dive equipment from a warehouse at Richmond’s waterside. Eventually he moved the business to the more accessible premises it is in today.

Mike was a giant of the UK’s diving industry in many more ways than one and all who knew him were shocked when he was suddenly taken from us long before his time, in 2009.

Still in his early teens, Scuba Steve started diving in the Sinai in 1989, in the days when Red Sea liveaboard operations were truly pioneering. He accompanied skipper Jan Ellingsen on Colona IV on a 1200 nautical mile trip down to the Sudan and learned to dive on the way. A few exciting encounters with grey reef sharks and he was hooked.

He worked alongside Mike and purchased Mike’s Dive Store when it became available. Mike’s son chose to sell to Steve because he could see that Steve had the same passion as his dad for scuba diving and was confident that he would carry on the tradition of good service and advice from a position of a wealth of knowledge very much as his dad had done.

Mike’s Dive Store is not about shifting boxes of product but having the patience to understand the particular needs and wishes of every one of its individual customers. That’s you!

There are very many aspects to the underwater world and Steve has seen most of them. He instils in his staff this philosophy to only sell the right tools for the job and many of the currently regular customers will tell you that it was Mike sold them their first set of diving equipment. Mike may have passed away but Mike’s Dive Store is alive and well, and Scuba Steve is carrying on the traditions that Mike established for it.

Visit Website

Phone:

2089946006

Email:

steve@mikesdivestore.com

Location:

113, Power Road, London
W4 5PY

Write Your review

Anonymous
Anonymous  // 01/01/2019
The after sale and warranty team, are friendly and professiaonal, and respond in timely fashion. Thank you for resolving the issue to total satisfaction
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Posted 1 month ago
always found staff to be helpful
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Posted 2 months ago
Had an issue with a torch I bought. Mike's Dive Store seem keen to sort it out. Issue still isnt resolved through no fault of Mikes Dive Store, but so far the customer I have received is much better than is the norm now a days.
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Posted 11 months ago
Comfprtable and soft enough for longer dives.
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Posted 1 year ago
Always good service , delivery is a little slow at times but overall excellent .
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Posted 1 year ago
We have had great advice while purchasing two complete sets of scuba gear. Unfortunately the delivery considering the cost is presently causing us concern?
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Posted 1 year ago
Good chat help thank you Standard delivery takes a few days, but no biggy.
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Posted 1 year ago
Service is superb. Friendly helpful and excellent technical knowledge More stock in store rather than in warehouse would be better. But no complaints. Stuff was delivered in 2 days
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Posted 1 year ago
Great service and delivery
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Posted 1 year ago
Slight delay on delivery (which they updated me on as being out of stock) and best price on quality products. Overall very pleased.
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Posted 1 year ago
Had a faulty mask under warranty- MDS sent me a returns slip to be sent back to them. Took some time to get it back but it was sent back to Germany. MDS kept me informed at every stage - great customer service!
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Posted 1 year ago
Been using these for years . Only prob is the zips don’t last long despite soaking in fresh water.,much more comfortable than weight belts
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Posted 1 year ago
Always reliable
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Posted 1 year ago
Went in to store sales man was Knowledgeable and very helpful
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Posted 1 year ago
A quick, no nonsense service
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Posted 1 year ago
Very good
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Posted 1 year ago
They have a reasonable selection and always deliver quickly and well packaged, their customer service is always friendly and experienced, however prices are almost always higher than many other online retailers.
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Posted 1 year ago
Chat function very good, enabling me to find my product very quickly on their website. I did think the £5 p&p was excessive for the weight of the item. Probably should have been nearer £2.
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Posted 1 year ago
Just bought this dive knife and more than happy with the product
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Posted 1 year ago
I've bought a few things from Mike's. They are helpful on the phone and online. Very useful as most of our 'local' dive shops have very little stock or none at all since covid hit. Delivery is usually fast too. Mike (Not the same one!)
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Posted 1 year ago
Mike's Dive Store is rated 4.7 based on 1,611 reviews