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Mike's Dive Store Reviews

4.7 Rating 1,611 Reviews
94 %
of reviewers recommend Mike's Dive Store
4.7
Based on 1,611 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Mike\'s Dive Store Reviews

About Mike's Dive Store:

Mike’s London Dive Store may have been established for more than thirty years but its history goes back much further than that. It’s founder, big Mike Calder, was the super-salesman at a dive store in Fulham Palace Road in West London. A local lad who was larger in life than in so many ways, he was so successful at serving divers with the equipment that suited their needs best that people beat a path to his door from all over the country.

Mike was a diver and he believed that if his customers were satisfied they’d return. He took the long view. He was eventually so successful that other dive shop owners even protested he was distorting the market.

It was inevitable that he would set up in business for himself and with the help of a local friend started selling dive equipment from a warehouse at Richmond’s waterside. Eventually he moved the business to the more accessible premises it is in today.

Mike was a giant of the UK’s diving industry in many more ways than one and all who knew him were shocked when he was suddenly taken from us long before his time, in 2009.

Still in his early teens, Scuba Steve started diving in the Sinai in 1989, in the days when Red Sea liveaboard operations were truly pioneering. He accompanied skipper Jan Ellingsen on Colona IV on a 1200 nautical mile trip down to the Sudan and learned to dive on the way. A few exciting encounters with grey reef sharks and he was hooked.

He worked alongside Mike and purchased Mike’s Dive Store when it became available. Mike’s son chose to sell to Steve because he could see that Steve had the same passion as his dad for scuba diving and was confident that he would carry on the tradition of good service and advice from a position of a wealth of knowledge very much as his dad had done.

Mike’s Dive Store is not about shifting boxes of product but having the patience to understand the particular needs and wishes of every one of its individual customers. That’s you!

There are very many aspects to the underwater world and Steve has seen most of them. He instils in his staff this philosophy to only sell the right tools for the job and many of the currently regular customers will tell you that it was Mike sold them their first set of diving equipment. Mike may have passed away but Mike’s Dive Store is alive and well, and Scuba Steve is carrying on the traditions that Mike established for it.

Visit Website

Phone:

2089946006

Email:

steve@mikesdivestore.com

Location:

113, Power Road, London
W4 5PY

Write Your review

Anonymous
Anonymous  // 01/01/2019
Generally very good. However dispatch is not next day and delivery charges should mean first class delivery. The web site has a problem in that if the item is not in stock the button to indicate that I want an email or text when it is does not work.
Helpful Report
Posted 2 years ago
Hi Alan, Thanks for your order. We are sorry for any confusion - the shipping you chose was the 'free shipping' for orders over £50. The time frame for the free shipping is 2-4 working days. In the cart, there will be options for next working day or -if a Friday - Saturday delivery, apologies if you missed these. Thanks for the heads up on the button I have requested our web team to take a look :)
Posted 2 years ago
Excellent delivery service. Well packaged. If I have one criticism it would have been useful to have some form of instruction on how to put the buckle on the strap. Several you tube visits later I worked it out but either an enclosed note or link to a youtube would have saved me time.
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Posted 2 years ago
As described
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Posted 2 years ago
Quite good overall . Phone consultants are friendly and helpful. Only negative - twice paid for 'next day delivery' only to be told stuff wasn't in stock (it was showing as available online) and had to wait 3-4 days with no refund
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Posted 2 years ago
Good knife, but not sure whether it's suitable for use when wearing 5mm gloves as it's a bit small
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Posted 2 years ago
Great suit and good service from Mikes dive store, unfortunately underestimated my girth following lockdown inactivity and had to order a size up and with having to do a repurchase to exchange I lost my discount code saving, this suit replaces my Neil Pride suit which was great but looks brilliant and will try out in the Maldives soon.
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Posted 2 years ago
Finding good gear at a good price was easy. Chat support was good. Only issues were that nobody ever replies to any of my emails. So I had to call long distance from overseas every time. Also, shipment was delayed (as I understand there was some kind of backlog).
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Posted 2 years ago
The Mares magnetic connector itself is a great bit of kit. I use it as a quick release mechanism for my paddleboard leash. Helpful that it was in stock but the delivery is a bit pricey hence 4 stars
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Posted 2 years ago
Confusion over what "single" means, as we have 2 arms and 2 feet I considered it to be a pair of ankle whereas a single one weighs 500g , But I now I ended up with a rather expensive single ankle weight for my 2 feet and wasn't able to sue it at all! And have to order a 2nd at extra postage cost, strange thing! Its like buying trousers with one trouser leg!
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Posted 2 years ago
Good and strong bag, easy to handle with plenty of space. The only downside is that the bag doesn't stand in an upright position. It's on the heavy side but would recommend it. We don't currently use it a s Dive bag but as a normal travel bag, perfect to carry all you need on your travels, and fold back when not in use.
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Posted 2 years ago
Very good value for money, item was described as, nice touch of a email saying thanks for ordering. I’ll be back if I need anything else
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Posted 2 years ago
Not applicable
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Posted 2 years ago
It was a busy Saturday and I had to wait a fair amount of time before getting some attention which was then shared with multiple customers. However, in the end they came through and I managed to make my purchase.
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Posted 2 years ago
Great selection of products, good prices and fast delivery
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Posted 2 years ago
Prompt despatch and good customer service
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Posted 2 years ago
Very polite and knowledgeable staff.Very nice to work with you.
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Posted 2 years ago
Great store! With a great selection and quality!
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Posted 2 years ago
Have purchased various pieces of kit from them and well happy with the service I’ve received.
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Posted 2 years ago
Very helpful
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Posted 2 years ago
I paid the UK taxe and after that the 20% taxe for delivery in France Not very happy with this point but the rest was good & fast
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Posted 2 years ago
Mike's Dive Store is rated 4.7 based on 1,611 reviews