Mike's Dive Store Reviews

4.7 Rating 1,597 Reviews
94 %
of reviewers recommend Mike's Dive Store
4.7
Based on 1,597 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Mike\'s Dive Store Reviews

About Mike's Dive Store:

Mike’s London Dive Store may have been established for more than thirty years but its history goes back much further than that. It’s founder, big Mike Calder, was the super-salesman at a dive store in Fulham Palace Road in West London. A local lad who was larger in life than in so many ways, he was so successful at serving divers with the equipment that suited their needs best that people beat a path to his door from all over the country.

Mike was a diver and he believed that if his customers were satisfied they’d return. He took the long view. He was eventually so successful that other dive shop owners even protested he was distorting the market.

It was inevitable that he would set up in business for himself and with the help of a local friend started selling dive equipment from a warehouse at Richmond’s waterside. Eventually he moved the business to the more accessible premises it is in today.

Mike was a giant of the UK’s diving industry in many more ways than one and all who knew him were shocked when he was suddenly taken from us long before his time, in 2009.

Still in his early teens, Scuba Steve started diving in the Sinai in 1989, in the days when Red Sea liveaboard operations were truly pioneering. He accompanied skipper Jan Ellingsen on Colona IV on a 1200 nautical mile trip down to the Sudan and learned to dive on the way. A few exciting encounters with grey reef sharks and he was hooked.

He worked alongside Mike and purchased Mike’s Dive Store when it became available. Mike’s son chose to sell to Steve because he could see that Steve had the same passion as his dad for scuba diving and was confident that he would carry on the tradition of good service and advice from a position of a wealth of knowledge very much as his dad had done.

Mike’s Dive Store is not about shifting boxes of product but having the patience to understand the particular needs and wishes of every one of its individual customers. That’s you!

There are very many aspects to the underwater world and Steve has seen most of them. He instils in his staff this philosophy to only sell the right tools for the job and many of the currently regular customers will tell you that it was Mike sold them their first set of diving equipment. Mike may have passed away but Mike’s Dive Store is alive and well, and Scuba Steve is carrying on the traditions that Mike established for it.

Visit Website

Phone:

2089946006

Email:

steve@mikesdivestore.com

Location:

113, Power Road, London
W4 5PY

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Anonymous
Anonymous  // 01/01/2019
Quite good overall . Phone consultants are friendly and helpful. Only negative - twice paid for 'next day delivery' only to be told stuff wasn't in stock (it was showing as available online) and had to wait 3-4 days with no refund
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Good knife, but not sure whether it's suitable for use when wearing 5mm gloves as it's a bit small
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Great suit and good service from Mikes dive store, unfortunately underestimated my girth following lockdown inactivity and had to order a size up and with having to do a repurchase to exchange I lost my discount code saving, this suit replaces my Neil Pride suit which was great but looks brilliant and will try out in the Maldives soon.
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Finding good gear at a good price was easy. Chat support was good. Only issues were that nobody ever replies to any of my emails. So I had to call long distance from overseas every time. Also, shipment was delayed (as I understand there was some kind of backlog).
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The Mares magnetic connector itself is a great bit of kit. I use it as a quick release mechanism for my paddleboard leash. Helpful that it was in stock but the delivery is a bit pricey hence 4 stars
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Confusion over what "single" means, as we have 2 arms and 2 feet I considered it to be a pair of ankle whereas a single one weighs 500g , But I now I ended up with a rather expensive single ankle weight for my 2 feet and wasn't able to sue it at all! And have to order a 2nd at extra postage cost, strange thing! Its like buying trousers with one trouser leg!
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Good and strong bag, easy to handle with plenty of space. The only downside is that the bag doesn't stand in an upright position. It's on the heavy side but would recommend it. We don't currently use it a s Dive bag but as a normal travel bag, perfect to carry all you need on your travels, and fold back when not in use.
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Very good value for money, item was described as, nice touch of a email saying thanks for ordering. I’ll be back if I need anything else
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Not applicable
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It was a busy Saturday and I had to wait a fair amount of time before getting some attention which was then shared with multiple customers. However, in the end they came through and I managed to make my purchase.
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Great selection of products, good prices and fast delivery
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Prompt despatch and good customer service
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Very polite and knowledgeable staff.Very nice to work with you.
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Great store! With a great selection and quality!
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Have purchased various pieces of kit from them and well happy with the service I’ve received.
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Very helpful
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I paid the UK taxe and after that the 20% taxe for delivery in France Not very happy with this point but the rest was good & fast
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Collected fine but confirmation from dive store by text on land line just crackle and noise same for advising when ready and being sent. Did not complete the service log that I had enclosed so I just hope the service was better!!
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Great selection, fast postage, just wished I lived closer! Open another store in Bristol?!
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Great service as usual, I have been a customer for decades since meeting Mike at the boat show. Really good to know that you are surviving the current climate.
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Mike's Dive Store is rated 4.7 based on 1,597 reviews