Mike's Dive Store Reviews

4.7 Rating 1,597 Reviews
94 %
of reviewers recommend Mike's Dive Store
4.7
Based on 1,597 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Mike\'s Dive Store Reviews

About Mike's Dive Store:

Mike’s London Dive Store may have been established for more than thirty years but its history goes back much further than that. It’s founder, big Mike Calder, was the super-salesman at a dive store in Fulham Palace Road in West London. A local lad who was larger in life than in so many ways, he was so successful at serving divers with the equipment that suited their needs best that people beat a path to his door from all over the country.

Mike was a diver and he believed that if his customers were satisfied they’d return. He took the long view. He was eventually so successful that other dive shop owners even protested he was distorting the market.

It was inevitable that he would set up in business for himself and with the help of a local friend started selling dive equipment from a warehouse at Richmond’s waterside. Eventually he moved the business to the more accessible premises it is in today.

Mike was a giant of the UK’s diving industry in many more ways than one and all who knew him were shocked when he was suddenly taken from us long before his time, in 2009.

Still in his early teens, Scuba Steve started diving in the Sinai in 1989, in the days when Red Sea liveaboard operations were truly pioneering. He accompanied skipper Jan Ellingsen on Colona IV on a 1200 nautical mile trip down to the Sudan and learned to dive on the way. A few exciting encounters with grey reef sharks and he was hooked.

He worked alongside Mike and purchased Mike’s Dive Store when it became available. Mike’s son chose to sell to Steve because he could see that Steve had the same passion as his dad for scuba diving and was confident that he would carry on the tradition of good service and advice from a position of a wealth of knowledge very much as his dad had done.

Mike’s Dive Store is not about shifting boxes of product but having the patience to understand the particular needs and wishes of every one of its individual customers. That’s you!

There are very many aspects to the underwater world and Steve has seen most of them. He instils in his staff this philosophy to only sell the right tools for the job and many of the currently regular customers will tell you that it was Mike sold them their first set of diving equipment. Mike may have passed away but Mike’s Dive Store is alive and well, and Scuba Steve is carrying on the traditions that Mike established for it.

Visit Website

Phone:

2089946006

Email:

steve@mikesdivestore.com

Location:

113, Power Road, London
W4 5PY

Write Your review

Tell us how Mike's Dive Store made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Very good rash vest. Fits as expected and feels like a well made product
Helpful Report
Service is superb. Friendly helpful and excellent technical knowledge More stock in store rather than in warehouse would be better. But no complaints. Stuff was delivered in 2 days
Helpful Report
I received some great service recently when choosing a mask and matching prescription lenses. Would recommend Mike's to anyone :-)
Helpful Report
Wide range of quality, branded products at nice prices. Delivery was prompt and packaging appropriate. Good level of information beforehand and good follow up after delivery.
Helpful Report
Great service and delivery
Helpful Report
Slight delay on delivery (which they updated me on as being out of stock) and best price on quality products. Overall very pleased.
Helpful Report
Best online store in terms of shipping times and quality of products. I live in Saudi Arabia and received my shipment in less than 5 days, amazing. Prices are also very fair.
Helpful Report
Great communication, super fast delivery, carnt wait to use the transmitter
Helpful Report
Plain sailing (well, snorkeling) from start to finish. Great service and product and communication.
Helpful Report
The young lady assistant who helped me choose my first ever wetsuit (last week) was excellent, very helpful and patient. Thank you for all your help!
Helpful Report
Great advice, good service and very fast delivery
Helpful Report
The suit is the most comfortable winter suit I’ve ever tried/worn and the guys in the store were super friendly and helpful - thank you
Helpful Report
Easy to order, fast delivery and good quality product
Helpful Report
Haven't had a chance to use my new computer in anger yet, but Mike's shipped it out very quickly and had a good description on their website. It came as expected.
Helpful Report
Excellent service. The package got lost in the post and Mike's kept me informed and updated on what was happening until the package turned up. Brilliant customer service
Helpful Report
Great service - hands down. No fuss and where they can assemble they will.
Helpful Report
I have contacted mikes store many times to try and get this part for my camera . I have been waiting since October last year . This is nothing becoming a joke . Please can’t this part be sent to me asap Thankyou
Helpful Report
Great service ordered my product on Saturday and received it on the Tuesday. Product was packaged well and as listed. Would recommend and us again.
Helpful Report
Love this store. Always helpful and fast delivery
Helpful Report
Prompt n efficient thankyou.
Helpful Report
Mike's Dive Store is rated 4.7 based on 1,597 reviews