Dear Miridia team, Having recently purchased your Acugraph 5 Practice Builder Package Enterprice and answering your request for feedback, which I appreciate since it shows you are using feedback to improve products and services, I am glad to phrase my impression so far in a couple of items. I enjoyed very much: • A correct, well organized, early informed and fast delivery of ordered products (within 10 days) • A pre-delivery warning of involved import taxes and duties, such that delivery and payment could be done on mutual agreement • A swift access to the systems and easy download of required software • A handsome and easy guidance for installation of hard- and software • A nice, friendly and professional collaboration with focus on understanding, practical needs and including feedback of users and therapists. • Very clear guidance through the educational material, training and webinars Very many thanks for the professional approach. Glad to be member of global Acugraph users team. Chantal (Belgium)