You fill in a consultation expecting a personal call back to discuss especially when considering using a product for a different reason to what it is licences for. Your money is taken and in fact no personal consult is provided - product is shipped and if you dare to request to return it because you haven’t had a conversation with a health professional to be confident it’s the right thing / safe to do - they will not allow a return / refund even though distance selling regulations are a thing they aren’t exempt from. Escalated to my bank to attempt to recover expensive costs for something that A) was looking for a discussion about using B) if I was confident to use without a consult - would not have the titration path stocks available to do the journey anyway…. Rude, ignorant and would recommend anyone who is not willing to risk their health without a discussion to stay away