Dodgy and lazy customer service by not notifying me via email on the parcel tracking on the day after item dispatch. They only email me a receipt and NOT parcel tracking number. The time I get a parcel notification via email is 3 days after it was received by the Post Office. I had to pay around 7$ for the bus, to and fro post office. I wasted 1-2 hours of my life traveling to the post office and back home under hot summer weather. Express Post was a big waste of money, 13$ just to get notified to pick it up on the 3rd day on arrival at the post office. The problem was, the address and sender somehow didn't match to their system so they didn't deliver it to my address. Your staff probably made a typo on my name or address or something. Overall, I would rate this service on my honest rating, 0/5 NEVER USE THIS SITE AGAIN Waste of time and money on delivery. Not everyone can drive a car you know. Also, the item suppose to be delivered to my address and NOT left at the post office to be collected.