“One part of the order arrives 3 days later but other items are still in transit 9 days later .
Only postage offered is express but thats a joke .
Never an offer of a sorry or discount .
Wont order from them again .”
Hey Tim,
Mate that sounds like an absolute shithouse experience mate.
When you go and check the tracking you'll easily see that Australia Post F'ed up your delivery.
https://auspost.com.au/mypost/track/details/368W95017157
You're bloody right mate. You should never use Australia Post again. Go hand in your letter box in and give them a bloody serve at the the counter mate.
Even though it's Christmas and you live in a regional location, they should be bending over backwards to sort your deliveries mate.
Let us know how you get on after you rip up them.
Hey Eddie!
Thanks for taking the time to provide this review. I can see you placed an order with us on BLACK FRIDAY using our amazing 25% off. You also got some free lube valued at $22 ♥♥✔✔💦💦 #lovesit
As your order was placed on Friday afternoon, it was quickly sent out EXPRESS POST on Monday for you.
If you do a quick Google of "Australia Post Black Friday 2024" you will see that they had record parcels (3 million!) which explains why they may have been a bit late with your delivery. 😪
Please feel free to contact them directly with your feedback. 😋
We hope you love your new products and free lube!
Merry Christmas! 🎄
“Good Products... Fast Delivery...said it was shipped before the label had been sent to AusPost. Everything else was great. Which there was a standard shipment option.”
Hey Phillip,
Thanks for this great review mate!
As some background, tracking numbers are allocated internally by our system one by one as the label is generated & stuck to the parcels. When the package is taped up and thrown on the big pile, the dispatched email is sent instantly but (depending on the warehouse or direct supplier) it may take a few hours for tracking numbers to be sent & approved by Australia Post.
We then send an SMS to confirm the parcel is truly on the way and uploaded into the Australia Post system, which I think you received.
I think you're a techy type of dude so I'm now going through making sure all the processes are firing correctly based on this feedback 😎😎
Thanks again for taking the time to provide some comments on your experience mate!
Merry Christmas! 🎄
