From the start very poor communications skills (who wants to be called "hun" by the company you are buying from?!) and miscommunications. From a very cheap price point I did not expect much but NFD has actually managed to be worse than I thought. Upon buying a skirt I was sent the wrong size (after delivery took ages) and once I tried to exchange this the whole mess just grew bigger as no replies were given by their Returns team after a week of chasing.
In the end, not only was I waiting over a week to hear their incorrect item had been delivered back to them but I had to chase many people to try and see if the size I bought had been sent over, only to find out they had a "problem with this sizes batch" and wouldn't be able to do the exchange.
Now, I can only hope that they actually refund my purchase (checking statements non-stop) and this nightmare will be over. Very unprofessional and an overall mad experience that I just want to be done with.
4 years ago
NeverFullyDressed has a
1.4
average rating
from
31
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.