Terrible company, we ordered & paid a 50% deposit on our doors over 15 weeks ago, new wave doors are refusing to give us a fitting date as they are saying they’re waiting for a delivery on steel! We ordered them in March to be fitted in June, surely they should of been made ages ago! I have left comments on their Facebook page which have been deleted and I have now been blocked from their Facebook page. They are refusing to refund our money and they are refusing to give us a date that we will receive our doors. They have breached their contract which states the doors will be made within a 7-8 week lead time from when they receive our order. Their customer service is appalling - they never reply to emails and when they do they don’t ever answer the questions that have been asked, please research this company before ordering, they have many negative reviews, most of the positive reviews seem to say the same thing which makes me wonder how genuine the positive reviews are! Since leaving my factual reviews on other forums I’ve had many people contact me saying the same thing has happened to them with this company. We haven’t even received our doors yet, and the customer service has been terrible I dread to think if we do receive the doors and we have any problems with them what it would be like!
2 years ago
New Wave Doors Ltd has a
4.1
average rating
from
62
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.