Amy
Terrible company, we ordered & paid a 50% deposit on our doors over 15 weeks ago, new wave doors are refusing to give us a fitting date as they are saying they’re waiting for a delivery on steel! We ordered them in March to be fitted in June, surely they should of been made ages ago! I have left comments on their Facebook page which have been deleted and I have now been blocked from their Facebook page. They are refusing to refund our money and they are refusing to give us a date that we will receive our doors. They have breached their contract which states the doors will be made within a 7-8 week lead time from when they receive our order. Their customer service is appalling - they never reply to emails and when they do they don’t ever answer the questions that have been asked, please research this company before ordering, they have many negative reviews, most of the positive reviews seem to say the same thing which makes me wonder how genuine the positive reviews are! Since leaving my factual reviews on other forums I’ve had many people contact me saying the same thing has happened to them with this company. We haven’t even received our doors yet, and the customer service has been terrible I dread to think if we do receive the doors and we have any problems with them what it would be like!
2 years ago
Read New Wave Doors Ltd Reviews
New Wave Doors Ltd has a 4.1 average rating from 62 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial