Would love to leave zero stars. First of all, please be aware that for the measurements on their curtains, they're giving you the measurements of BOTH curtain panels -- i.e., if the dimensions are 54X83 inches, that's two panels at 27 inches wide each. My bad for missing that information, and I would have just taken the loss and moved on, but the image on the panels has essentially been squished onto the narrow 23 in surface -- i.e., it's not reduced with aspect ratio in mind, so the graphic ends up looking ridiculously skinny and tall and completely different than the image in the product photos on the website. I've now been writing back and forth repeatedly with the customer service trying to figure out how to return but it takes them ages to reply and now they've asked for pictures of the curtain panels hung to prove they don't look like product photos -- when they could just unwrap a package in their own warehouse to see. My guess is the goal is to either have you give up on a return or stall until 10 days have passed, after which you can't return a product according to the website. This place is a scam and I totally plan on spreading the word.
3 years ago
Nhala Home has a
3.2
average rating
from
346
reviews