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P. M
I had categorically told the booking agent that I need a room WITH BREAKFAST and also PARKING. A hotel was chosen for me and I was told the Grand Total with all included will be CAD 813/- for the two nights. Upon asking him specifically to make sure Parking was included in this I found out there was no parking included. And that there is going to be an app CAD 90 additional per night for parking which was very disappointing but i reluctantly agreed. But it didn't end there. After paying when I got a booking confirmation I found there is no breakfast included and not only that but that there is an app CAD 127 resort fee which I was not told about so instead of CAD 813 that I was told the total is CAD 940. And 813 is charged to me and the 127 I have to pay on arrival and all this I found after paying 813. I think this is very unfair because I have to pay 940 instead of 813 and also pay app 200 for parking and then also look around the area for a place for breakfast and waste time as well as pay for that as well. So I will end up with a cost of app 1200 for 2 nights which is almost 50% more than what I was originally told my total was ie 813 all inclusive. Now if I cancel, I will pay CAD 18 cancellation fee (and I obviously have to pay international call charges for a 1 hour 7 minutes call that i made for this). I am very unhappy about the matter and feel that at least the resort fee should be absorbed in the CAD 813/- as we neither have the time nor interest to spend time in the hotel other than for going to sleep in the room for the two nights. The resort fee i am told is for the various amenities ie pool, gym etc which we don't have time for. Wrote a long story to warn you about Nightcrawler and suggest you don't book through them as they appear to be sneeky and deliberately mislead people and at the booking stage just push people to quickly book hurriedly and repeat the booking details extremely fast so you don't understand fully what is included and what is not. Just beware !
2 weeks ago
Read Nitecrawler Reviews
Nitecrawler has a 4.4 average rating from 62 reviews