Hi thank you for your email inviting us to provide a review. I would have thought that if you appreciate your customers as you say you do, you might read and act upon the delivery instructions that you actually ask for on your order form. My delivery instruction was completely ignored by yourselves and for this reason we were not at home to accept delivery. Infact we are still not home and so have been unable to examine the items or indeed check that you have sent what we ordered. We will arrive home tomorrow and will contact you if the order is not correct. Consequently I have left a 1 star review as we are definately NOT happy with the service we have recieved from yourselves.