North Valley Composites Reviews

Name: North Valley Composites
Address: Reedyford Road, Nelson, Reedyford Road, Nelson, Lancashire
Rating: 4.65

4.7 Rating 240 Reviews

92 %

of reviewers recommend North Valley Composites

Company Reviews

Questions

Metrics

4.7

Based on 240 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01282677300

Email:

sales@northvalleycomposites.co.uk

Location:

Reedyford Road, Nelson,
Reedyford Road, Nelson
Lancashire
BB9 8TU

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North Valley Composites 5 star review on 13th May 2024

Chris

North Valley Composites 5 star review on 10th May 2024

Peter Halliwell

North Valley Composites 5 star review on 2nd April 2024

Dean Memory

North Valley Composites 5 star review on 7th March 2024

Stephen Crossen

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great quality product this is the 3rd time a i have used this product and this company thanks”

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Posted 4 months ago

“Good quality, good prices, slight delivery damage was swiftly sorted - no fuss.”

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Posted 4 months ago

“The product I purchased is quality. I was kept informed about a delay which arrived as promised. Excellent customer service throughout the process.”

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Posted 4 months ago

“2nd time ordering from this company , bit of an issue with the ordering process however not North Valley's fault and the lady on the phone apologised for the issue and was very helpful.”

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Posted 5 months ago

“My contact with North Valley Composites has been very pleasant and courteous on every occasion. Pleasure to do business with, despite the wait for my composite boards.”

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Posted 5 months ago

“Needed a certain size board and these guys had enough of a selection of boards that we could get the size needed. Ordered online which was easy. They came quicker than planned which was great. Boards look good. Price was good. Will order again.”

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Posted 5 months ago

“Extremely helpful over the telephone and by email. Excellent communication and assistance in ordering the best suited product for our needs Good quality product Highly recommend”

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Posted 5 months ago

“Hi thank you for your email inviting us to provide a review. I would have thought that if you appreciate your customers as you say you do, you might read and act upon the delivery instructions that you actually ask for on your order form. My delivery instruction was completely ignored by yourselves and for this reason we were not at home to accept delivery. Infact we are still not home and so have been unable to examine the items or indeed check that you have sent what we ordered. We will arrive home tomorrow and will contact you if the order is not correct. Consequently I have left a 1 star review as we are definately NOT happy with the service we have recieved from yourselves.”

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Posted 5 months ago

Thank you very much for taking the time to provide us with your valuable feedback regarding your experience with North Valley Composites. We truly appreciate your input and apologize for the inconvenience caused by the oversight of not reading and acting upon your delivery instructions. We understand how frustrating it must have been for you not to be home for the delivery and the subsequent inability to examine the items or verify the order. Please accept our sincere apologies for any dissatisfaction this may have caused. We are committed to continually improving our service and ensuring customer satisfaction. Your feedback is instrumental in helping us identify areas for improvement. Once again, we apologize for any inconvenience caused, and thank you for bringing this to our attention. Thank you for your understanding and continued support. Warm regards, Customer Service Team North Valley Composites

Posted 5 months ago

“Straight forward ordering.and arrived on time.”

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Posted 5 months ago

“Straight forward ordering.and arrived on time.”

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Posted 5 months ago

“No fuss. Delivered on time. Good Will use again.”

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Posted 5 months ago

“Love the product, however 2 boards were damaged on arrival, not an issue as both were damaged on the tounge and it was to be cut off anyway but may want to have a word with courier you use as they don't seem to be too careful with them.”

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Posted 5 months ago

“Swift delivery and works much like wood. Just making a couple of tall gates. I like it.”

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Posted 5 months ago

“Excellent service and excellent communication, would definitely use again...thank you 👍👍”

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Posted 6 months ago

“Sample pack dodnt ce and why witholder order over a bank holiday weekend so they could d n extra 48 pound in delivery for a small amount of boards. I would give them a swerve ard blacksmith”

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Posted 6 months ago

“Good pack of samples and I intend to order soon.”

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Posted 6 months ago

“Great product & service. Thanks. Would highly recommend”

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Posted 6 months ago

“Easy order, quick delivery, material looks and feels good.....haven't got around to making my new gates yet, more later”

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Posted 6 months ago

“easy to use,just take your time,the finish is very good”

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Posted 7 months ago

Thank you so much for your fantastic 5-star rating of North Valley Composites! We sincerely appreciate your support and are thrilled to hear that you found our products easy to use. We understand the importance of taking your time to achieve the best results, and we're delighted that our finish turned out to be very good for you. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again soon!

Posted 7 months ago

“It may not be a cheap option in the short term but it may well be in the longer term. If you already have the concrete posts with the grooves, it is certainly a very easy option. Just present the board to the posts and trim (ordinary woodsaw will do it) as necessary. Then it is like LEGO!!”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to rate North Valley Composites with 4 stars! We truly appreciate your positive feedback and are thrilled that you had a great experience with us. We understand that our product may not be the cheapest option initially, but we believe that it offers great long-term value. Investing in North Valley Composites can potentially save you money in the long run. Thank you once again for your kind words and for choosing North Valley Composites. We truly appreciate your support and look forward to serving you again in the future.

Posted 7 months ago

North Valley Composites is rated 4.7 based on 240 reviews