North Valley Composites Reviews

Name: North Valley Composites
Address: Reedyford Road, Nelson, Reedyford Road, Nelson, Lancashire
Rating: 4.65

4.7 Rating 240 Reviews

92 %

of reviewers recommend North Valley Composites

Company Reviews

Questions

Metrics

4.7

Based on 240 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01282677300

Email:

sales@northvalleycomposites.co.uk

Location:

Reedyford Road, Nelson,
Reedyford Road, Nelson
Lancashire
BB9 8TU

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North Valley Composites 5 star review on 13th May 2024

Chris

North Valley Composites 5 star review on 10th May 2024

Peter Halliwell

North Valley Composites 5 star review on 2nd April 2024

Dean Memory

North Valley Composites 5 star review on 7th March 2024

Stephen Crossen

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No fuss. Delivered on time. Good Will use again.”

Helpful Report

Posted 7 months ago

“It may not be a cheap option in the short term but it may well be in the longer term. If you already have the concrete posts with the grooves, it is certainly a very easy option. Just present the board to the posts and trim (ordinary woodsaw will do it) as necessary. Then it is like LEGO!!”

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to rate North Valley Composites with 4 stars! We truly appreciate your positive feedback and are thrilled that you had a great experience with us. We understand that our product may not be the cheapest option initially, but we believe that it offers great long-term value. Investing in North Valley Composites can potentially save you money in the long run. Thank you once again for your kind words and for choosing North Valley Composites. We truly appreciate your support and look forward to serving you again in the future.

Posted 9 months ago

“I ordered 4 gate tounge and grove boards,these arrived promptly. On unpacking one board both ends was damaged in transit. Sent pictures of damage, you sent replacement board next day. Gate all fitted nice finish”

Helpful Report

Posted 10 months ago

Dear Brian, Thank you so much for taking the time to give North Valley Composites a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our company. We are truly sorry about the damage that occurred during transit. We understand how frustrating that can be. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We hope to serve you again soon! Best regards, The North Valley Composites Team

Posted 9 months ago

“Nice Quality Product, unfortunately the delivery cost for the items I was going to order was 3.5 times that of comparable suppliers, as such I have sourced my requirement from another company.”

Helpful Report

Posted 10 months ago

“The product is great. I have added a photo below of what i have used it for, although it's not yet complete. The delivery driver was really friendly and a joy to deal with at such an early drop off. Unfortunately where I drop a star is that I was told it would be delivered on the Friday but then after some issues with their delivery van it was moved to the Monday, which meant I missed the weekend working on the project but to be fair to them they did call me and let me know as soon as they knew it would no longer be delivered on the Friday.”

Helpful Report

Posted 1 year ago

Dear Daniel, Thank you so much for your 4-star rating of North Valley Composites! We truly appreciate your feedback and are delighted to hear that you find our product great. It's fantastic to see the photo you included, showcasing how you have utilized it, even though it's not yet complete. Moreover, we are happy to learn that our delivery driver was friendly and provided excellent service during the early drop-off. We apologize for the inconvenience caused by the unexpected delay in delivery. We understand how it can disrupt your project timeline, but we sincerely appreciate your understanding and patience. Rest assured, we took immediate action to inform you as soon as we were notified about the change in delivery schedule. Once again, thank you for your support and for taking the time to share your experience. We are here to assist you in any way we can and look forward to serving you again in the future. Best regards, Julieanne

Posted 1 year ago

“Products good quality. Customer service also good easy to contact”

Helpful Report

Posted 1 year ago

Dear Christine, Thank you so much for taking the time to leave us a review! We greatly appreciate your feedback Once again, thank you for choosing North Valley Composites! Kind regards, Julieanne

Posted 1 year ago

“Always great service and quickly despatched. Only issue was 2 damaged boards (suspect courier handling) but I hadn't opened and checked so my own fault. I Will continue to order from these guys 👍🏻”

Helpful Report

Posted 1 year ago

“Bought some samples to check suitability to replace existing composite panels in my gate. Unfortunately, I think they are still too heavy for what I need. I'll probably have to get some aluminium infills instead. Service was fast and efficient. Thank you”

Helpful Report

Posted 1 year ago

“Ordering and delivery no problem, the cost does mount up with the vat and delivery, a bit high just for plastic strips.The u strips come in a dull grey, for an ideal colour match I’ve painted them to match the composite slats. As you can imagine the paint doesn’t adhere well to the plastic but still worth doing.”

Helpful Report

Posted 2 years ago

“Ordering. Very easy Delivery bang on But one board was damaged but not a big problem as that one not needed just saying I think more care needed on delivery otherwise very happy”

Helpful Report

Posted 2 years ago

“Ordered some samples of fence panels they look excellent quality however personally I think they could have been slightly bigger to show the grain more.”

Helpful Report

Posted 2 years ago

Hi, If you would like a larger piece, we can send one out to you. Just get in touch on sales@northvalleycomposites.co.uk with your details and which colour you would like. Thanks, Ros

Posted 2 years ago

“Good product and great service Will be a regular purchaser”

Helpful Report

Posted 2 years ago

“I bought some composite fence panels off North Valley for a small fencing project. I was very happy with the panels themselves,the delivery and especially the friendly, helpful staff at North Valley. My only gripe is that the top rail did not fit smoothly into the U Channel, I had to force it in which split the plastic. Not a huge problem,but it could affect the strength and integrity of the fence long term. That aside,my experience was good.”

Helpful Report

Posted 2 years ago

“Had not finished yet found 2 boards damaged 😕 still got left 5 packs ...so ... boards looks really nice 👌”

Helpful Report

Posted 2 years ago

Hi, Sorry you've had a couple of breakages. If you can let me know quantities, I will get free replacements out to you ASAP! Ros

Posted 2 years ago

“Very good to deal with, plenty of knowledge about the product.”

Helpful Report

Posted 2 years ago

“Good service, quality product, not the cheapest, but very good”

Helpful Report

Posted 3 years ago

“The item was exactly what was wanted and was as described. The supplied size was particularly convenient resulting in little by way of offcuts. Excellent and prompt delivery after order was given”

Helpful Report

Posted 3 years ago

“Will be making order soon thanks John”

Helpful Report

Posted 3 years ago

“Excellent quality boards, great value and very quick delivery. Only negative was cost of delivery.”

Helpful Report

Posted 3 years ago

“No complaints. Delivery s per schedule, the product is as described”

Helpful Report

Posted 3 years ago

North Valley Composites is rated 4.7 based on 240 reviews