North Valley Composites Reviews

Name: North Valley Composites
Address: Reedyford Road, Nelson, Reedyford Road, Nelson, Lancashire
Rating: 4.65

4.7 Rating 240 Reviews

92 %

of reviewers recommend North Valley Composites

Company Reviews

Questions

Metrics

4.7

Based on 240 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01282677300

Email:

sales@northvalleycomposites.co.uk

Location:

Reedyford Road, Nelson,
Reedyford Road, Nelson
Lancashire
BB9 8TU

Write Your review

Tell us how North Valley Composites made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

North Valley Composites 5 star review on 13th May 2024

Chris

North Valley Composites 5 star review on 10th May 2024

Peter Halliwell

North Valley Composites 5 star review on 2nd April 2024

Dean Memory

North Valley Composites 5 star review on 7th March 2024

Stephen Crossen

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Need to stock 2 or 4 metre length as 1.850 is no good for most gates”

Helpful Report

Posted 1 year ago

Hi Keith, We are sorry you were disappointed with our product range, we don't stock the longer boards as they exceed stability guarantees and are more prone to warping, but we do have ways of placing our boards to ensure they are secure, stable and make it look much longer. Let us know if you need any help! Thanks, Katie

Posted 1 year ago

“First class service”

Helpful Report

Posted 1 year ago

“Receptive & helpful with their advice. Great product & price. Excellent delivery time.”

Helpful Report

Posted 1 year ago

“I am very satisfied with the service and quality of the items I bought which were composite boards. The arrived well packaged and on time, when I needed additional boards the company expedited them overnight, this was great as I needed to complete the job on time. I will definitely use North Valley Composites again.”

Helpful Report

Posted 1 year ago

“Excellent product (composite fence panels) and very fast delivery. My client was also very pleased with the final result. Thanks, Richard Attwood (Attwood Builders).”

Helpful Report

Posted 1 year ago

“Always great service and quickly despatched. Only issue was 2 damaged boards (suspect courier handling) but I hadn't opened and checked so my own fault. I Will continue to order from these guys 👍🏻”

Helpful Report

Posted 1 year ago

“Product arrived in 2 days, great service, great product. Unfortunately some slight damage in transit but 2 new boards dispatched immediately. Excellent service.”

North Valley Composites 5 star review on 10th December 2023

Helpful Report

Posted 1 year ago

“Bought some samples to check suitability to replace existing composite panels in my gate. Unfortunately, I think they are still too heavy for what I need. I'll probably have to get some aluminium infills instead. Service was fast and efficient. Thank you”

Helpful Report

Posted 1 year ago

“Unbelievable and faultless service I received 7 damaged boards called spoke to a very helpful member of staff emailed over the pictures and had 7 new boards on my doorstep the very next morning with no push backs. Would recommend and use again also the product is very good quality.”

Helpful Report

Posted 1 year ago

“I am still waiting for my samples to arrive. Paid for postage and nothing to look at. Sent email, no response.”

Helpful Report

Posted 1 year ago

Hi Teresa, I can't find your email! But we will resend your samples with Fedex today FOC, they usually go with Royal Mail Second class. So sorry about the delay!

Posted 1 year ago

“So Far So Good, Called sales office, they were very polite and efficient sent samples of product. Upon receipt very impressed. Now awaiting the gate manufacturer to collect in order to construct to exact size. After which order will be placed. Very impressive alternative to hardwood and will be maintenance free.”

Helpful Report

Posted 1 year ago

Hi Peter! Thank you so much for your review, please do email us some photos of your project once you've ordered ! Katie :)

Posted 1 year ago

“Easy to order and prompt delivery”

Helpful Report

Posted 1 year ago

Hi Deborah! Thank you so much for your review, please do email us some photos of your project! Katie :)

Posted 1 year ago

“I’m sorry but I haven’t received my order samples, i messaged you and still haven’t received them, but still waiting so I can order fencing.”

Helpful Report

Posted 1 year ago

Hi David, we are so sorry that they were delayed, we have had some issues with the couriers but they seem to be resolved now, Let me know if you need any further assistance :) Katie

Posted 1 year ago

“The items still haven’t arrived.”

Helpful Report

Posted 1 year ago

Hi Rob, We are really sorry your samples haven't arrived, we will resend them 1st class today for you! We have recently had some problems with Royal Mail deliveries, but rest assured the final product comes with a different courier on a next day service. If you could kindly revise the review once the samples arrive, we would highly appreciate it! Katie

Posted 1 year ago

“Very nice boards, fast shipping Some boards were unfortunately damaged in transit but these were replaced very quickly without quibble making the experience painless -Recommended”

Helpful Report

Posted 1 year ago

“So far, I have received samples of composite fencing. I am so pleased with the items and the communication, that I have just placed quite a large order. Julieanne has been my point of contact. She has been very courteous and helpful. Margaret Allan”

Helpful Report

Posted 1 year ago

“No samples for shiplap cladding Asked 4 times”

Helpful Report

Posted 1 year ago

Hi Troy, As per our telephone conversation yesterday, I can only apologise for the delay in your samples, the samples you originally ordered were not the cladding, so we have resent the cladding samples multiple times, it seems the courier must have lost them, or there has been a delay, they were previously sent 2nd class, but after we spoke yesterday, I personally made sure they were resent 1st class, and even posted them myself. We can only apologise again, They should be with you by tomorrow at the latest Katie & NVC team.

Posted 1 year ago

“Collected some gate composite after receiving samples. Great service at a competitive price, will use again.”

Helpful Report

Posted 1 year ago

“I have contacted by email regarding mixed samples i order , which i still haven’t received Could you please advise me on when i will receive these I have gave a 3 star as the gate and fence cladding i have received in good time, Lee joyce”

Helpful Report

Posted 1 year ago

Hi Lee, So sorry you have not received some of you samples, if you can let me know which ones you are awaiting I will have them sent 1st class for you, We can only apologise, Katie NVC

Posted 1 year ago

“Excellent product, delivered on time.”

Helpful Report

Posted 1 year ago

North Valley Composites is rated 4.7 based on 240 reviews