i love the classic v neck, of which I have loits - it fits perfectly, and they do lovely colours. If you return anything, they refund you the day they receive the parcel - excellent. And the service where they will knit you eg. a classic v neck in one of their back catalogue clours (if available) is a treasure. The only annoyance is that if you take an online purchase back to eg the Burlington Arcade store, they can't refund you there and then - online and shops are not linked up.