“Well what can you say about something so lovely, the cashmere is like no other, service brilliant,
Delivery spot on and very quick, if you are looking for the best you will not go far wrong with N Peal Cashmere,
Highly recomended,
Thank you,”
“I went into your shop which is only two blocks from my apartment. There were no other customers there but the sales person was not interested in helping me. She was so slow, unprofessional and involved in her cell phone that I decided to walk out and order the item I wanted online, even though I would have to pay a shipping fee. Pretty sad!”
Hi there, thank you for taking the time to share your feedback and I am very sorry for the experience you had in one of our stores.
So we can investigate this further, please kindly get in touch on hello@npeal.com with futher information in regards to your visit and we would be happy to look into this for you.
Apologies once again for the inconvenience caused.
“Quality items, packaged well and promptly delivered. Quick chat with customer service at Burlington Arcade told me how much of the item was in various stores so i didn't waste a trip and ordered for delivery instead.”
“Always such a good experience shopping N Peal, online or in-store. I had the added bonus of picking up a different colour sweater online in the sale to one that I purchased in-store. Unrivalled quality and British made.”
“Introduced to N. Peal by Stanley Tucci's Instagram page I follow. I'm always on the quest for fine, quality cashmere rivaling the cashmere powerhouses of Brunello Cucinelli and Loro Piana. Look no further! N.Peal it is!
Thank you for the exquisite quality in your garments and a long history of striving for the best.”
