“Ordering was easy and good. Shipping was also very quick and smooth. However, I would have liked the product to be packaged more attractively. A simple bag wrapped around the product is also available from many other brands.”
“There is cashmere and there is NPeal cashmere. Everything is beautiful quality, classic design and very luxurious. Packaging, service and product all top notch x”
Hi Maria, thank you for taking the time to share your feedback and I am very sorry to hear you have been left disappointed by your most recent order. Sadly at this time we are not able to provide gift wrap with our US orders, this is why this option was not available at checkout.
Once again please accept our apologies, we do hope to have gift wrap up and running on our site again in the future and in the meantime I do hope the gift is well received. Happy Holidays!
“Items arrived beautifully packaged and immediately I was impressed by the feel and quality of these socks. My only problem now is wanting to wear them every single day!”
“Best products, best delivery, best packaging and best customer service…what more is there to say!!! However. Very disappointing colour description: ‘frosty white’ is definitely not resemble white at all, it was pinky beige! As I already own a cashmere jumper of the exact same colour, I returned it and bought another on green.”
“N.Peal is a very reliable brand. The cachemire quality is excellent and the customer service was helpful. The cut of my cropped cardigan looks classical and elegant. It’s very difficult to find good quality cachemire nowadays, but after wearing my N.Peal cardigan very often I can say the quality is really good.”
“N.Peal consistently delivers exceptional quality. The craftsmanship is evident in the softness, weight, and finish of their cashmere, which feels luxurious yet wearable. The designs are elegant and timeless, with flattering cuts and beautiful colours that elevate everyday outfits. Pieces hold their shape well and feel made to last, making them a worthwhile investment. A brand I trust for classic, high-quality knitwear.”
“The products are magnificent.
The website lacks clarity inasmuch as it is not obvious how to specify the order should be gift-wrapped, and a card should accompany it”
