“N.Peal remains one of my favourite places to buy men’s jumpers. The quality cashmere and blends of cashmere with silk or linen are all quite superior. I would however encourage introduction of new designs, patterns, relaxed fits and deep V-necks. The colours are lovely and unique and would like to see shades of yellow and red in next collection.”
“Zakupy na najwyższym poziomie, zarówno termin jak i sama przesyłka zasługują na pięciogwiazdkową ocenę. Był to mój pierwszy zakup w n.peal ,mam nadzieję że nie ostatni.”
“I have returned it because I had same which I bought in March. In photo it looked pure white. I needed white and it’s kind of a beige. Description of colour was not correct on website.”
“I have been buying N.Peal cashmere for years and years, shopping by catalog, then enjoying our Chicago store (for far too brief a time), and now, via the online store. And I am still wearing every single one of the items I purchased. Not only beautiful, N.Peal cashmere remains fashionable, and wearable, no matter how many years have passed. It is a joy to have these lovely items available so easily. Quality and service and beauty are N.Peal.”
“Good evening
I didn’t receive my purchase till today I am wondering why cause they wrote in the website the delivery will take 3-5 working days and I bought on the day 24-6-2026”
“I received an email about the ongoing Summer Sale and noticed that the pullover from my recent order was now being offered at 30% off. As my order had been placed only a short time ago, I asked for a refund of the price difference as a gesture of goodwill, but this was denied.
I feel this reflects poorly on your customer service, as a simple price adjustment for a recent order would have been a reasonable and customer-friendly solution.”
Hi there, thank you for taking the time to share your feedback and I am very sorry you were left disappointed with your recent communication with our team.
Whilst we do offer a price match during sale period, your garment was already sold out and therefore not included in the sale collection, this is sadly why we were unable to process a refund for the difference on this occasion.
I will ensure your comments are fed back to the rest of the team, and if there is anything else can do for you at all please feel free to get in touch on hello@npeal.com.
“Always a pleasure to browse the beautiful products...never disappointed with the quality of the beautiful jumpers I've bought over the years. The only irritation is that NPeal send a complimentary small gift code after purchase..why not send the gift with the purchase!.....”
“Ich trage seit vielen Jahren viele Oberteile von N.Peal und es werden von Jahr zu Jahr mehr. Ich sehe immer zuerst bei N.Peal nach, ob es mein gewünschtes Oberteil gibt. Ich bin rundum zufrieden mit der Qualität und dem zuvorkommendem Service.”
