“Quality of the product is perfect, bought it for my husband. Unfortunately arrived without any gift box and during check out there was no option to choose it.”
“I ordered a sweater for Christmas in early December and it arrived well before Christmas. I then ordered 3 different sweaters on December 17th. Today is the 24th and it seems they have not been delivered to FedEx for delivery, so it seems that a week before the holiday is not enough time to get it boxed and delivered to FedEx. It would have been good to have a better understanding of the timing so I could have chosen something more expeditious.”
“Ordering was easy and good. Shipping was also very quick and smooth. However, I would have liked the product to be packaged more attractively. A simple bag wrapped around the product is also available from many other brands.”
“There is cashmere and there is NPeal cashmere. Everything is beautiful quality, classic design and very luxurious. Packaging, service and product all top notch x”
Hi Maria, thank you for taking the time to share your feedback and I am very sorry to hear you have been left disappointed by your most recent order. Sadly at this time we are not able to provide gift wrap with our US orders, this is why this option was not available at checkout.
Once again please accept our apologies, we do hope to have gift wrap up and running on our site again in the future and in the meantime I do hope the gift is well received. Happy Holidays!
“Items arrived beautifully packaged and immediately I was impressed by the feel and quality of these socks. My only problem now is wanting to wear them every single day!”
“Best products, best delivery, best packaging and best customer service…what more is there to say!!! However. Very disappointing colour description: ‘frosty white’ is definitely not resemble white at all, it was pinky beige! As I already own a cashmere jumper of the exact same colour, I returned it and bought another on green.”
“N.Peal is a very reliable brand. The cachemire quality is excellent and the customer service was helpful. The cut of my cropped cardigan looks classical and elegant. It’s very difficult to find good quality cachemire nowadays, but after wearing my N.Peal cardigan very often I can say the quality is really good.”
