“I went into your shop which is only two blocks from my apartment. There were no other customers there but the sales person was not interested in helping me. She was so slow, unprofessional and involved in her cell phone that I decided to walk out and order the item I wanted online, even though I would have to pay a shipping fee. Pretty sad!”
“Quality items, packaged well and promptly delivered. Quick chat with customer service at Burlington Arcade told me how much of the item was in various stores so i didn't waste a trip and ordered for delivery instead.”
“Always such a good experience shopping N Peal, online or in-store. I had the added bonus of picking up a different colour sweater online in the sale to one that I purchased in-store. Unrivalled quality and British made.”
“Introduced to N. Peal by Stanley Tucci's Instagram page I follow. I'm always on the quest for fine, quality cashmere rivaling the cashmere powerhouses of Brunello Cucinelli and Loro Piana. Look no further! N.Peal it is!
Thank you for the exquisite quality in your garments and a long history of striving for the best.”
“I really love N.Peal and the quality of the cashmere is incredible. Delivery is fast and reliable. However, the returns process is unnecessarily difficult and really needs improvement.”
“Excellent service. Beautiful cashmere - washes well and retains shape. Well worth the money. The sweaters last for years and add a bit of luxury to your wardrobe.”
