Exceptional Support from Brad (BH7) I recently had to make a claim following a car accident, and I want to give special recognition to Brad (BH7) for the outstanding support he provided. From the moment the call started, Brad was calm, compassionate, and incredibly knowledgeable. He made a stressful and overwhelming situation so much easier to manage. Brad took the time to clearly explain every step of the process, answered all of my questions thoroughly, and made sure I fully understood what was happening and what to expect. His professionalism was matched by his empathy — it genuinely felt like he cared and wanted to help. In a time when I felt vulnerable and uncertain, Brad’s reassurance and attention to detail gave me real peace of mind. He turned what could have been a very difficult call into a positive experience. Thank you, Brad — your support made a world of difference, and I truly appreciate it.