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One Call Claims Reviews

4.8 Rating 3,228 Reviews
97 %
of reviewers recommend One Call Claims
4.8
Based on 3,228 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Thank you to jw1 for making the insurance claim process easy especially when I was so shaken, appreciated very much.
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Posted 20 minutes ago
I wash in a crash this evening the other persons fault and he drove off As you can imagine I was upset but was dealt with very professionally Thank you
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Posted 1 hour ago
Dealt with quickly and efficiently
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Posted 3 hours ago
EC2 absolutely brilliant helped me 100%
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Posted 3 hours ago
So helpful. Thank you x
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Posted 3 hours ago
Discussed accident claim with CN3, who was very helpful; he listened to my comments and responded with patience, and informed me of all the relevant issues and answered my questions, understanding my concerns.
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Posted 3 hours ago
Excellent service from the lady I spoke to. She guided me through and was extremely polite. Excellent experience. I didn't get her name but her operator code was SS6. Thank you 🙏
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Posted 4 hours ago
I would like to take the time to write how happy was with your service. Very professional and polite young man. Thank You Reece
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Posted 4 hours ago
MJ2 was very helpful and went the extra mile to explain the answer to my question. Very reassuring to get to talk to someone who has a good handle on the subject.
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Posted 4 hours ago
Client mp4 responded to my live chat enquires quickly and was most helpful and helping me with my enquiry today
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Posted 5 hours ago
Advisor was very helpful & offered empathy due to my becoming upset. It's nice to talk a actual human rather than being a keyboard warrior
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Posted 5 hours ago
The call handler was v efficient in dealing with my complaint and helped me a lot in explaining.
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Posted 5 hours ago
The call handler Bh7 was very proficient in the role. Very helpful and personable. Made a difficult process feel easy
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Posted 5 hours ago
PP2 was very helpful and understanding
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Posted 6 hours ago
Brad was really great, put me at ease and helped me through the process
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Posted 6 hours ago
CN3, didn’t find the person that helpful and didn’t put me at easy about the claim I had to make. Thought only comment I got was someone would be in contact in the next few days, didn’t feel reassured or supported by driving insurance company today
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Posted 6 hours ago
The service provided by customer claims person SS6 was first class and a credit to the company.
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Posted 7 hours ago
The chat agent MP5 was very helpful.
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Posted 7 hours ago
RE4 was very helpful with my claim.
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Posted 8 hours ago
I found SS6 to be very thorough when explaining what was needed from myself. She was always extremely curtious & helpful when I needed help with certain questions. All in all, a very pleasant experience.
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Posted 8 hours ago
One Call Claims is rated 4.8 based on 3,228 reviews