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One Call Claims Reviews

4.8 Rating 8,912 Reviews
97 %
of reviewers recommend One Call Claims
4.8
Based on 8,912 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Quick call with NZ1 who was super efficient and took time to explain giving me confidence in OneCall's team. Many thanks
Helpful Report
Posted 20 minutes ago
I registered my details with this company. I have never had so much hassle in trying to contact them. You cannot phone, emails sent back to you, they message you and you can’t reply to the message, live chat, it’s not live chat it’s a questions and answers thing which does ask what you are wanting to find out or tell them what they want to know. Absolutely shocking company.
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Posted 26 minutes ago
Very helpful and sorted what was becoming a bit of a problem
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Posted 2 hours ago
I had fantastic service from LV5 earlier today. He was able to handel my enquiry professionally. I was very impressed.
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Posted 11 hours ago
Very polite and efficient
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Posted 16 hours ago
Excellent service from SM1 today thank-you
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Posted 16 hours ago
Just finished speaking with MH3 and very happy with how professional and helpful she was, finding out the answers for all my questions. Many thanks
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Posted 16 hours ago
Perfect service
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Posted 16 hours ago
The staff were fantastic but the portal did not allow me to upload the required documents and photos
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Posted 16 hours ago
Absolutely brilliant service . The person i spoke to CM9 was fantastic
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Posted 16 hours ago
Excellent service on the phone today. All my needs met. Nicely done to SM1!
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Posted 16 hours ago
The process was straight forward and easy to follow. Follow up texts and email sent in good time and reminder as well. I was informed throughout the process. It was nice to speak to a human, not a robot and get a human response especially after an accident.
Helpful Report
Posted 16 hours ago
Really made me feel at ease and explained everything perfectly, and she was very polite and helpful 10 out of 10 for this lady. The ladies username is SM1
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Posted 17 hours ago
I have just made a call to see how my claim was progressing and I dealt with EC2 who was a delight to deal with. She was extremely helpful and also very professional too. She updated me on my claim on also provided me with lots of information and was very pleasant to deal with.
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Posted 17 hours ago
Team very helpful and make the process simple well done SA7
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Posted 17 hours ago
Sophie gave excellent help and took time to explain the processes to me, and was vey understanding.
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Posted 17 hours ago
Very helpful and pleasant on the phone.
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Posted 17 hours ago
TG2 was very kind, patient and helpful today.
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Posted 17 hours ago
Very helpful staff
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Posted 17 hours ago
Superb Service from SM1 👍
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Posted 18 hours ago
One Call Claims is rated 4.8 based on 8,912 reviews