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One Call Claims Reviews

4.8 Rating 22,006 Reviews
95 %
of reviewers recommend One Call Claims
4.8
Based on 22,006 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 70%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
“Sh was very polite and helpful”
Helpful Report
Posted 28 minutes ago
“I spoke to Al3, she was so friendly but remained professional at all times explaining to me and also listening to me at the same time. I remember saying it was lovely to actually speak to someone instead of all this press 1 for this and 2 for that.”
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Posted 1 hour ago
“LR1 was very patient and listened to my concerns.”
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Posted 1 hour ago
“Your call rep 'LR1' handled my call perfectly. Polite and thorough.”
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Posted 3 hours ago
“Thank you CB3 for trying to sort out a manual car as soon as possible and car pick up for my vehicle I await your phone call. I am due back at work before 7am Monday if I feel up to it. So hopefully all can be done tomorrow on Monday. Thank you for your empathetic approach. Mrs Laidlow”
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Posted 3 hours ago
“Absolutely fantastic customer service”
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Posted 3 hours ago
“Izzy the call handler was just lovely - very calm and patient and answered all my questions & repeated the bits I didn’t understand with patience. I was shaken up as I’d been in an accident and she was the calming voice I needed.”
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Posted 3 hours ago
“Excellent service , every thing was explained to me . The operator was very friendly and efficient . Very helpful”
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Posted 4 hours ago
“LR1 and RD1 dealt with my query. Very clear guidance and very helpful customer service. Thank you both.”
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Posted 5 hours ago
“CB3 gave clear and precise instructions and was happy to answer any questions I had.”
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Posted 6 hours ago
“Tiffany was absolutely excellent! Calm, reassuring and a wonderful sense of humour that really helped me keep a sense of perspective. Thank you”
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Posted 6 hours ago
“Polite and efficient service.”
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Posted 6 hours ago
“AH4 was very helpful explained everything very clearly”
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Posted 7 hours ago
“Very helpful, explained all in detail”
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Posted 7 hours ago
“Made my first claim with user AH4, who was very helpful and talked me through the whole process.”
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Posted 8 hours ago
“Hi great to speak to LR1 today very helpful helpful and kind.”
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Posted 8 hours ago
“Very good service”
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Posted 9 hours ago
“Very helpful and informative. Explains the whole situation very well.”
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Posted 18 hours ago
“Spoke to a lovely lady who was easy to understand and very pleasantly speak to. Dealt with my problem quickly and efficiently.”
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Posted 22 hours ago
“Spoke to a lovely lady who was easy to understand and very pleasantly speak to. Dealt with my problem quickly and efficiently.”
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Posted 22 hours ago
One Call Claims is rated 4.8 based on 22,006 reviews