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One Call Claims Reviews

4.8 Rating 3,259 Reviews
97 %
of reviewers recommend One Call Claims
4.8
Based on 3,259 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Client mp4 responded to my live chat enquires quickly and was most helpful and helping me with my enquiry today
Helpful Report
Posted 1 day ago
Advisor was very helpful & offered empathy due to my becoming upset. It's nice to talk a actual human rather than being a keyboard warrior
Helpful Report
Posted 1 day ago
The call handler was v efficient in dealing with my complaint and helped me a lot in explaining.
Helpful Report
Posted 1 day ago
The call handler Bh7 was very proficient in the role. Very helpful and personable. Made a difficult process feel easy
Helpful Report
Posted 1 day ago
PP2 was very helpful and understanding
Helpful Report
Posted 1 day ago
Brad was really great, put me at ease and helped me through the process
Helpful Report
Posted 1 day ago
CN3, didn’t find the person that helpful and didn’t put me at easy about the claim I had to make. Thought only comment I got was someone would be in contact in the next few days, didn’t feel reassured or supported by driving insurance company today
Helpful Report
Posted 1 day ago
The service provided by customer claims person SS6 was first class and a credit to the company.
Helpful Report
Posted 1 day ago
The chat agent MP5 was very helpful.
Helpful Report
Posted 1 day ago
RE4 was very helpful with my claim.
Helpful Report
Posted 1 day ago
I found SS6 to be very thorough when explaining what was needed from myself. She was always extremely curtious & helpful when I needed help with certain questions. All in all, a very pleasant experience.
Helpful Report
Posted 1 day ago
CB3 was friendly,sorted my collection of my car to fit around my working hours Thank you
Helpful Report
Posted 1 day ago
MH9 responded promptly to my chat enquiry and identified the next stage to progress the claim
Helpful Report
Posted 1 day ago
AC3 was helpful, polite and professional in our call. He explained the process well and when our call unfortunately dropped, called me straight back.
Helpful Report
Posted 1 day ago
Very painless and call handleless jw1 and rt4 were very helpful
Helpful Report
Posted 1 day ago
Excellent customer care! Informative, pleasant & helpful. Thank you
Helpful Report
Posted 1 day ago
Very helpful
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Posted 1 day ago
They have been FAN TAS TIC. Kind, they listen, they do NOT AVOID the issue I have faith in them Thankyou
Helpful Report
Posted 1 day ago
Very polite and well presented by ED1
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Posted 1 day ago
Dealt with very efficiently arranging collection of my vehicle
Helpful Report
Posted 1 day ago
One Call Claims is rated 4.8 based on 3,259 reviews