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One Call Claims Reviews

4.8 Rating 3,259 Reviews
97 %
of reviewers recommend One Call Claims
4.8
Based on 3,259 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Very helpful assistance took time to listen to what happened and my concerns. Thank you
Helpful Report
Posted 40 seconds ago
Spoke with Holly she was friendly professional and knew her job. HW6
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Posted 20 minutes ago
SA3 was very helpful. Thank you.
Helpful Report
Posted 52 minutes ago
The lady I spoke to reference in my claim was very helpful very polite and covered everything very quickly. Thank you again SM1
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Posted 12 hours ago
Patient and comprehensive service from young man rt4, thank you for explaining things. Appreciate it. Thank you
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Posted 12 hours ago
Clear concise information, clarified when requested. Patient when I needed to involve my partner.
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Posted 14 hours ago
LH5 was so helpful ,calm and clear ,explained everything and made me feel so much better in a stressful situation
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Posted 15 hours ago
The call handler RO2 really took the time to listen and was extremely helpful and professional. Everything was explained thoroughly and all questioned answered with knowledge and politeness.
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Posted 15 hours ago
Very quick and efficient, perfectly explained. Thanks MJ2
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Posted 15 hours ago
They where fine explaining every thing
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Posted 16 hours ago
SS6 took my call and could not have been more helpful and understanding. She explained the whole process which put me at ease.
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Posted 16 hours ago
My repair booking was dealt with by MP5, who was very helpful and guided me through the whole process and also the courtesy car. Very professional and friendly, thank you!
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Posted 18 hours ago
Exceptional Support from Brad (BH7) I recently had to make a claim following a car accident, and I want to give special recognition to Brad (BH7) for the outstanding support he provided. From the moment the call started, Brad was calm, compassionate, and incredibly knowledgeable. He made a stressful and overwhelming situation so much easier to manage. Brad took the time to clearly explain every step of the process, answered all of my questions thoroughly, and made sure I fully understood what was happening and what to expect. His professionalism was matched by his empathy — it genuinely felt like he cared and wanted to help. In a time when I felt vulnerable and uncertain, Brad’s reassurance and attention to detail gave me real peace of mind. He turned what could have been a very difficult call into a positive experience. Thank you, Brad — your support made a world of difference, and I truly appreciate it.
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Posted 19 hours ago
Brilliant and helpful customer service. Thank you SM1.
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Posted 19 hours ago
Pp2 was very helpful and listened when I spoke which made it an easy discussion
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Posted 20 hours ago
I dealt with AC3 today, lovely polite and knowledgeable. Easy process thankyou.
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Posted 20 hours ago
LH 5 contacted me about the possible incident and understood the situation that I explained and was very helpful
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Posted 20 hours ago
The person I spoke was very knowledgable and put at ease im Very happy with the the service and information I received Anything I didn't understand was explained to me
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Posted 21 hours ago
M P 5 was very helpful and professional
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Posted 22 hours ago
Very good communication, very well explained and dealt with in a professional manner.
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Posted 23 hours ago
One Call Claims is rated 4.8 based on 3,259 reviews