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One Call Claims Reviews

4.8 Rating 3,259 Reviews
97 %
of reviewers recommend One Call Claims
4.8
Based on 3,259 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Try helpful online service today and hopefully my query has been sorted out. Thank you
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Posted 1 day ago
Excellent service from MT1. Very polite and efficient.
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Posted 1 day ago
CN3 claim handler was very pleasant & efficient, felt I was in good hands.
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Posted 1 day ago
I spoke to Brad on behalf of my mum who has an accident, Brad was excellent and I am very happy with the way he handled our claim. Brad made the process very simple and easy to understand Thank you .
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Posted 1 day ago
Esther (EC2) was very helpful and polite.
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Posted 1 day ago
Alex ( LM2) who took my call yesterday was extremely helpful and very professional and polite throughout the phone call. Alex made me feel very comfortable as she patiently listened to me and her response was very positive and helpful. Thank you for the opportunity to share my experience .
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Posted 2 days ago
Can take a while to get through on the live chat and by phone but customer service by MP5 today was excellent and quick which is exactly what I need as a customer . Thanks
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Posted 2 days ago
Clear and concise conversation
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Posted 2 days ago
the lady that dealt with my claim was very patient and helpful.
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Posted 2 days ago
So far I have experienced an excellent service . I have been dealing with EC2 who has done everything she can to help she is friendly thorough and efficient. Thank you EC2
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Posted 2 days ago
A friendly, helpful customer service lady (MB5). She was knowledgable and quick to deal with my problem. Thank you so much.
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Posted 2 days ago
SS6 was very supportive and helpful I was really pleased with her knowledge and support
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Posted 2 days ago
Very helpful and understanding gentleman did his job very well
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Posted 2 days ago
AC3 was polite, patient and listened. He helped in escalating and issue with the hire car company and hopefully all will be resolved. It is a shame I had to revert back to One call for help with Enterprise Burton and would only suggest using a different company. Regardless AC3 was fantastic and very supportive. Appreciated the assistance very much.
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Posted 2 days ago
JW1 was friendly, relaxed and helpful, making the start of the claims process much more bearable.
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Posted 2 days ago
MJ2 made the process easy by his meticulous and professional approach which allowed me to feel like I was in good hands after an unpleasant experience. He is exactly the kind of empathetic person you’d want for yourself, a friend or family in similar circumstances. Thank you.
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Posted 2 days ago
Lh5 was brilliant. Professional and completed the claim with us promptly. Thank you
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Posted 2 days ago
Spoke with MP5 who was very informative and provided me with all the Information I needed
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Posted 2 days ago
Spoken with Mireille today on live chat and she was awesome. Answered my questions quickly and efficiently and I didnt have to go through everything or anything more than once. Easy to use live chat service thank you.
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Posted 2 days ago
Polite and efficient
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Posted 2 days ago
One Call Claims is rated 4.8 based on 3,259 reviews