Unacceptable.
The product was cheap to buy through a price comparison site.
The subsequent online-only service is totally frustrating.
When needing to discuss and resolve an accident the process was impenetrable and evasive. Each agent told me that they were unable to help me and that a different agent would deal with my questions.
The online chat service was not available at the advertised times on the website.
My accident has not been resolved yet but my experience has been unacceptable so far.
6 months ago
One Protect Insurance has a
4.9
average rating
from
6,040
reviews
