EB3 was so helpful and put my mind at rest about switching my motor insurance provider. Thankyou so much Ellie, you genuinely reassured, in such a professional and caring customer related way, about the one, very important query that had me worried and dissipated the problem that I had with making the switch. Perfect 👌 and chatting to a genuine customer representative in REAL time was so much nicer than trying to chat with a "virtual assistant" that most online service use in todays society so yes Ellie (EB3) Thankyou so much for your much needed help today. Respectfully