No support from the head of the course. Meetings were booked in AEST however whenever she called in regards to assistance I had booked would call her time which is 30mins later. Wouldn't discuss why my answer was wrong just to redo the module. Wouldn't even help narrow down where in the module. This particular answer I was on my 3rd attempt at getting it right. I'd spoken to another trainer who had actually tried to help but her information was even more wrong than my first attempt. Half of the links were broken and comments from other students showed this was an issue for at least 12months. I believe that if you aren't told about something it can't be fixed. As it appeared that no one was checking the comments other than students, I would email in advising of the broken links, hoping to improve the course for those to come. One particular section of a module was all links and not one of them worked. When I emailed the lead trainer to ask for assistance in links to learn the correct information I was told to just do my own Google search. I'm paying to complete this course. I shouldn't have to Google for the missing content myself. If it was part of an assignment then yes, but not as part of the reading/learning to do with the course. Didn't feel supported by lead trainer and in audio feedback actually commented (however don't believe she realised the recording was still on) that I was a complainer and had just slapped the assignment together. I did my course during COVID lockdowns in Melbourne. Since then I've been diagnosed with Anxiety. This course triggered my anxiety. Especially if I had to speak with the lead trainer or knowing that she would be assessing my assignments. To be able to complete my last 6 assignments I had to have a friend/mentor or my husband sitting with me so I could complete them. Would not recommend open colleges or this course to anyone. Have colleagues currently completing the same course and actually told them to go through anyone else.