CLAIMING ON SECTION 75 AS NO RESPONSE FROM COMPANY Ordered my item 'Palma Lounge Set' because of an offer in 'Woman and Home'. Came just over 3 weeks after ordering it. The box my table arrived in appears to have been re-opened and then taped back up again. On the outside of the box someone had written glass damaged. Contacted OutandOut reported damage on the day of delivery 24th July, 2020, it states I should get a response within 48 hours. I have heard nothing. Unable to get through and speak to someone, sent numerous emails, sent two recorded delivery letters to the CEO Daniel Fairburn, I was being reasonable by giving them 3 weeks to replace glass. No response. I have no alternative than to claim on section 75 on my credit card. Appalling customer service, would not recommend.