Anonymous
Avoid at ALL COSTS. I rang them prior to parting with any money because I was on a tight timeframe and was told 2-4 week wait, ok I thought so I paid for ten hours. After two weeks I rang again- told another two-4 weeks but they'd try get someone to call me. After yet another two weeks I ring again and they say someone will definitely call me soon. Another two weeks and hear nothing so ring again, bear in mind we are at over two months at this point - I'm told again 2-4 week wait lol, I said right you're taking the Mick refund me instead. She tried to talk me out of it but tbh I went on a bit of a rant and she gave up, then I get a snotty email saying they've refunded me in full as a gesture of good will despite it being outside their usual terms and conditions 🤣🤣🤣. They actually think they are doing you a favour by refunding your money they lied to get then hold for months and give you NOTHING in return for. An absolute shambles of a company who are poorly organised and perfectly willing and happy to lie to customers to keep their cash. I can't stress enough how much you should NOT give these clowns your money. Even if you have to wait a month somewhere else, at least it will probably be a month and not whatever ridiculous timeframe these guys use. If they were just honest and said how long it'll be or even that they don't know rather than lie, so customers can make an informed decision then that would be fine, it's just the lying. This actually adversely affected my life as I was on a tight timeframe and they really do not care about anything but themselves. I'll be reporting to trading standards because it's just not good enough tbh
1 year ago
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Pass N Go Driving School has a 4.1 average rating from 100 reviews

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