Brilliant service i had been into the shop a few weeks earlier and bought the wife some ear rings for her birthday. I intended to go back and get the matching chain also but due to illness couldn't get into the shop. So I ordered online and the welcome bonus was superb and it was gift wrapped perfectly. I recieved a text to say the order was ready and as my son was picking it up panic set it. But after a quick email to shop and giving my sons name they said it was fine he just needed the email order and to bring his Id brilliant customer service and the wife loved the necklace