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Peter Jackson the Jeweller Reviews

5.0 Rating 302 Reviews
99 %
of reviewers recommend Peter Jackson the Jeweller
Read Peter Jackson the Jeweller Reviews

About Peter Jackson the Jeweller:

We are a family-owned jeweller, with stores in Blackburn & Preston and have worked tirelessly for over 40 years to develop a reputation for quality, value and a standard of personal service that is rarely found these days, we are now one of the leading merchants in the north of the UK.

Visit Website

Phone:

01772566380

Email:

danny@peterjackson.co.uk

Location:

Peter Jackson Head Office, 54a Fishergate Walk,
St Georges,
Preston
England
PR1 2NR

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Peter Jackson the Jeweller 5 star review on 16th February 2026
Brian Hodge
Peter Jackson the Jeweller 5 star review on 1st March 2025
Gemma
Peter Jackson the Jeweller 5 star review on 19th February 2025
Kevin Newman
Peter Jackson the Jeweller 5 star review on 3rd February 2025
Chatter Rathour
Anonymous
Anonymous  // 01/01/2019
Very good service, professional and courteous .I will shop again at Peter Jackson as the service was very good ,the young lady who served me (Faye) was very good, Courteous at all times, not pushy, personally I'm one of those people if I'm pushed ,I'll just leave ,Not in this case. in a constructive advice was offered in a timely manner ,overall a very good experience. Thanks again..Mr.S.Welsh
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Posted 1 week ago
Thank you for your 5-star review. We’re delighted you had a very good experience and that Faye provided courteous service. We appreciate your feedback and look forward to serving you again. Kind regards, Peter
Posted 1 week ago
Great prices Fast delivery
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Posted 2 weeks ago
Thank you for your 5-star review. We’re glad you were happy with the fast delivery. We appreciate your support and look forward to serving you again. Kind regards, Peter
Posted 1 week ago
Got an incredible deal on a Rado Captain Cook, down to £1650, usually a £2200 watch and it came perfect. Made up as I had my eye on this one for years! Only thing I would suggest is wearing gloves whilst handling the pieces as there was substantial dirt on the back of the case when I took it out of the box. Aside from that, perfect service and delivery. 24 hour from order to delivery is superb 👌
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Posted 2 weeks ago
Thank you for your 5-star review. We’re thrilled that the watch arrived in such short time. We appreciate your note about handling and will take it on board to keep everything pristine for future customers. Kind regards, Peter
Posted 1 week ago
Great free next day delivery service and a 10% discount. Highly recommended. Well packaged and wrapped in tissue paper.
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Posted 2 weeks ago
Thank you for your 5-star review. We’re delighted you enjoyed the free next-day delivery and careful packaging. We appreciate your recommendation. Kind regards, Peter
Posted 2 weeks ago
Absolutely great, they sent the package out quickly, it was wrapped beautifully and even came with a signed note. Couldn't be happier!
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Posted 2 weeks ago
Thank you for your thoughtful 5-star review. We're delighted that your package arrived quickly, was nicely wrapped. Kind regards, Peter
Posted 2 weeks ago
Very helpful customer service, item was lost by the courier and Danny from Peter Jackson organised a replacement for me without any fuss. Excellent service.
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Posted 3 weeks ago
Thank you for your thoughtful 5-star review. We’re pleased that Danny could arrange a replacement without fuss and that you were satisfied with the service. Kind regards, Peter
Posted 2 weeks ago
I live approx 200 miles away from Preston, but surprisingly, came across a watch on the 'Peter Jackson, Jewellers' online site, that I had been viewing closer to home. As their price was the best I'd seen for the watch, I decided to contact them by phone to establish their stock holding and enquire if they would hold the watch for me to come and personally view. From start to finish I found every member of staff that I spoke with extremely helpful, polite, and knowledgeable, and was made to feel very welcome on my visit to the shop a few days after my initial contact. Needless to say, I left very happy with my purchase and the service I received. Many thanks to Holly, who, although I didn't meet, was kind enough to put the watch aside for me and book my appointment. Also, Kelly, who took me through the sale, ensured that I knew how all the functions of the watch operated etc. Oh! and for the prosecco!! To those that were also involved, I apologise if I didn't get your name to include here, but appreciated your assistance just the same.
Peter Jackson the Jeweller 5 star review on 16th February 2026
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Posted 3 weeks ago
Thank you for your thoughtful 5-star review, Brian. We’re delighted that you found Holly and Kelly helpful, with welcoming service, making your visit a pleasant one. We look forward to assisting you again in the future. Kind regards, Peter
Posted 3 weeks ago
thank you very much to gemma at the blackburn store for visiting me at home she brought me every thing i asked her for and more to choice from she was very kind and helpful again thank you heather
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Posted 1 month ago
I purchased some earrings for my wife from Peter Jackson. Initially I was told they were out of stock and would be coming back in stock, and that I would be informed when they were back in and they would be sent out. I have to say that despite this initial disappointment, the team were spot on, and I was kept in touch with, they arrived when I was told they would and the gift wrapping was very impressive! I was ultimately very happy!
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Posted 1 month ago
Thank you for your thoughtful 5-star review. We're glad to hear that the communication and gift wrapping met your expectations, and that you were ultimately happy with the experience. Kind regards, Peter Jackson
Posted 1 month ago
Very nice product
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Posted 1 month ago
Thank you for your kind 5-star review. We're glad you liked the product and appreciate your support. Kind regards, Peter Jackson
Posted 1 month ago
I bought a Rado watch in a very good price. Delivery time was on time and quick. I asked an adjustment for bracelet and which they’ve done it accurately
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Posted 1 month ago
Thank you for your great 5-star review. We appreciate your support and look forward to assisting you again in the future. Kind regards, Peter Jackson
Posted 1 month ago
Fantastic customer service. Was looking for a watch that was not on the website and got in touch via chat and the team sourced the watch and created me a link to order. Excellent communication throughout. Price was very good and included sizing the strap and postage at no extra cost.
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Posted 1 month ago
Thank you for your fantastic 5-star review. We're glad we could source the watch you wanted. Kind regards, Peter
Posted 1 month ago
Exceptional price for item purchased! The service, communication and prompt delivery of item was personable and professional. One very satisfied customer.
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Posted 1 month ago
Thank you for your 5-star review. We're glad to hear you were satisfied with the service, and prompt delivery. Kind regards, Peter
Posted 1 month ago
Ordered a few charms for a bracelet. They contacted me within minutes to say that they were waiting on delivery of a couple and did I want to wait and receive the order all together. They gave me an update and then a call to tell me they had despatched it all. Excellent customer service - a welcome change these days so would not hesitate to recommend .
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Posted 1 month ago
Thank you for your fantastic 5-star review. We’re delighted to hear our updates and service met your expectations, and that you’re happy with the charms. We appreciate your recommendation. Kind regards, Peter Jackson
Posted 1 month ago
Excellent product and great service from Peter Jackson the Jewellers. I ordered a watch STORM Styro Blue Dial Mesh Strap
Peter Jackson the Jeweller 5 star review on 14th January 2026 Peter Jackson the Jeweller 5 star review on 14th January 2026
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Posted 2 months ago
Thank you for your thoughtful 5-star review. We're thrilled to hear that you were happy with the product and service. We look forward to dealing with you again in the future. Kind regards, Peter
Posted 2 months ago
Just a few words to thank all the team at the Preston store.....we have had jewellery from them on many occasions now....for our Wedding and Christmases and Birthdays... and each time has been an enjoyable experience ....great choice of jewellery and wonderful staff who go out of their way to help....special mention to Kelly who has helped us many times over the years ....and its always nice to see Peter in store and have a chat......all in all a very special shopping experience...Thank You so much.....
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Posted 2 months ago
Lovely pendant. Love it. Very good quality
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Posted 2 months ago
Great service as always via delivery.
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Posted 2 months ago
Thank you for your 5-star review. We’re glad to hear the delivery service met your expectations as always. Kind regards, Peter
Posted 1 month ago
Not very good service to customers some of your some store specially preston and don't like your company rules “no refund” and if did then its on credit notes which apply only on your store, thats ridiculous . And the main things how customers will know your no refund , you not mentioned anywhere , if you did mentioned not easily seen.
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Posted 2 months ago
Sorry to hear about your experience. We’ll review visibility of our refund information and ensure it’s clearer for customers. Kind regards, Peter
Posted 1 month ago
Excellent, bought a few things from here over the last few months. Each time it has been fast delivery, well packaged and great items. Will be back again.
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Posted 2 months ago
Thank you for your thoughtful 5-star review. We're thrilled to hear that deliveries have been fast, the items are well packaged, and that you’ve been happy with the items. We look forward to serving you again in the future. Kind regards, Peter Jackson
Posted 2 months ago
Peter Jackson the Jeweller is rated 5.0 based on 302 reviews