Happy with how everything turned out. Unhappy with what seemed to be a lack of communication within the company. Being told the urn I picked was unavailable, so I had another look and called back with a new option to be told that my original option was actually available. When organising to recieve my pet back i was told a date for delivery and it was 2 weeks away, I asked if I could get him sooner if I collected him, not sure what exactly said but I left the call believing I could pick him up anytime after that coming Tuesday. I rearrange my work schedule one morning to go and get him only to be told he wasn't ready and wouldn't be ready until the date that the delivery would have happened if I went with that option, it all a bit distressing at the time. You had my pet for 3 and a half weeks. When I did eventually get to pick up the man who I spoke to was absolutely lovely.