I ordered a soft, hollow-fibre pillow from Pillow World but when it arrived it felt as though there was no stuffing in it. On asking for a return, I was told that any opened and used pillows couldn't be returned - even if that pillows had been put in a clean pillow case and tested for 10 seconds.
I would never have purchased from Pillow World had I known about this ridiculous clause. Be careful before you buy.
1 year ago
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