Great idea, terrible phone. I purchased a phone from Pinwheel less than a year ago. In that time I have had to reach out to customer service multiple times due to issues with the phone- It won't send pictures even to approved contacts, the GPS location won't update for hours to days, the phone sends the same notifications 20-30 times at boot up and you cannot use it until it's done sending them. About a month ago, the phone stopped turning on or would shut itself off. It would eventually turn back on, but hours after you pushed the power button. Pinwheel said it needed a new battery and despite the phone being less than a year old they offered no warranty. I spent almost the price of the phone to replace the battery. Less than 2 weeks later the phone freezes during use and after restart will not go past the boot screen. I followed customer service's steps and it stopped turning on at all. Now they tell me I have to spend more money to repair it after wasting money on a repair it didn't need, or I can buy a whole new phone. Once again they do not stand behind their products and will not offer a replacement despite the phone being less than a year old. Why would I purchase a new phone from them when experience has shown their product to be a waste of money and their ability to fix their products mediocre at best.