I booked a one off window clean as I was selling my property and wanted the windows freshly cleaned for my buyer. I booked PK cleaning for the day of completion. I was in contact with Paul the day before and confirmed the price (£70- expensive but the only quote I could find at short notice). I explained I would be in and out of the house but my friend would be there doing the cleaning should I not be in when he arrived. I asked if he would like me to bank transfer or leave my card or cash with my friend. Paul took issue with me potentially not being there so I offered to change my plans to be there. He said it was 'too uncertain' and asked for payment to be made in advance. I honestly was so confused at what about this was uncertain but explained I would not be willing to pay before in case he didn't show. I then emailed & sent a message on WhatsApp asking if he was coming or not and got ignored. I therefore did not have time to find someone else. I was really disappointed and have never encountered anything so bizarre from a tradesperson. I wish I'd never asked him how he wanted paying as then he would have shown up. It actually turned out that I was in when he was due to arrive but as anyone should be able to understand, moving is highly stressful and I was back and forth to storage so thought leaving payment at the house would ensure everything went smoothly.