I have purchased wine from Portugal Vineyards many times over the past couple of years. The quality of products is generally good, however, service is poor - I order within Portugal and I order products which are in stock, but it always takes Portugal Vineyards several weeks to deliver. This time I have been waiting ONE MONTH despite their system showing delivery should take place within 3-5 days.
Due to this appalling way they treat customers this will be the last time I order with Portugal Vineyards. There are lots of alternative providers who take customer satisfaction seriously and treat customers properly, but unfortunately Portugal Vineyards isnt one of them.
4 months ago
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