I was afraid to try meds again due to a bad experience with a previous Psychiatrist. I’m very grateful to have found Dr Lim, as she’s been a much better communicator and listener, and I do feel she genuinely wants to help me while being mindful of my comfort. The DNA test also helped reassure me as well, and made me feel less anxiety about trying a new drug. It’s too early to tell if the new meds are effective, but so far I’m happy with my experience with Dr Lim and Prairie. The only complaint I have is how little appointments are available with Dr Lim and Dr Lam. As a woman, I’m more comfortable talking about my mental health with female doctors, and the two of them also have more reviews online that speak to their approach in care. I do wish I didn’t have to book at least 2 weeks to a month in advance, since rescheduling a week prior to the appointment, or booking one sooner for sudden issues would be difficult. It would be great if existing clients of a specific Dr had priority on follow-ups. Otherwise, the process has been very smooth and my care has been trustworthy and good!