I am extremely frustrated at the lack of response to my problem, I have only rxed part of my order & I am still awaiting a response to my question as to when I will receive the balance of my order & the question as to why I was not informed that the part of the order missing was out of stock at the point of purchase giving me the option of seeking other companies that could provide me with the option of purchasing the missing items immediately & as a result I cannot at present use my printer as the printer will not allow this since one of the inks has run out.