Placed an order for 4 cartridges, paid extra for next day delivery and only two cartridges arrived, still waiting 6 days later for the balance of my order! When the order was placed there was no advice that part would be delayed and when the two cartridges were delivered there was no apology that the obligation had only partly been met or an explanation as to why! I had to call customer services and speak to a very nice lady in an Indian call centre who apologised, logged my report and gave me an issue number! This was 4 days ago and since then I have not heard anything more! As a consequence I have had to pay to have the material printed externally! Appalling customer service!