I am not happy at the moment. I received a faulty cartridge which I accept can happen. You promised to send a replacement which you have not done. I have phoned and been promised a call back which never happened. I am still waiting for a cartridge so receiving an email asking me to review it is not helpful. I don't know where in the world your call centre is, but they are letting down your company. I have had good service from you for a long time so am very disappointed to be treated like this.
11 months ago
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