I ordered a toner cartridge from PI and it arrived on time etc. I installed it into my printer and worked fine for a few prints until the cartridge broke and deposited toner everywhere inside. I contacted PI and they said they would pay for a new imaging drum and resend a toner. Received the toner but not the cost of replacing the drum despite their assurances and promises. Now they are not responding to emails I send and I am left with an unusable printer.
1 month ago
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