I was ready to give 5 stars after the team went above & beyond to correct a delivery problem.caused by a bad address. Unfortunately the flowers that were ultimately delivered were subpar in design & not at all matching what I ordered or the $70+ that I paid. It made me look cheap. I understand the bouquet I originally ordered was not available at the corrected location and that the original forest was due compensation for their delivery attempts to to the wrong address. I would have rathered a partial refund than the delivered bouquet. At least then I could have selected my own alternative and not the last minute thrown together attempt. I have attached photos one is the bright bouquet I ordered. The other is the dismal & dank substitution. I was very impressed with the customer service to get the flowers to the correct address. However, I am very disappointed in the end result.