Normally no problems, but my last arrangement was out in a hot UPS vehicle for at least 9-10 hours on delivery day and some of the flowers had basically gotten almost flat, as if the heat softened them so much they just flattened out against the bottom of the box due to their own (very light but melty) weight. Aside from that, so many unhealthy looking buds I felt embarassed by the quality of my purchase as a gift. The recipient assured me they were lovely, but they were clearly just being polite. I've never had an issue with quality in the past, but this purchase has left me disappointed. Shipments should really come from a local florist instead of another state.