100% satisfied customer. I initially purchased a ring from Ernest Jones high street jeweller after a recommendation from a friend, but after reading all the horror stories and realising I had been duped into their "sale" prices I shopped around and after stumbling upon all the excellent reviews on here I thought I'd give buying online a choice...so glad I did! The choice is immense, the attention to detail throughout my order was amazing. Once the order was placed you get the usual conformation of order received, but what's good is you can track the order online accurately and the helpful customer service team are just a quick phone call away. Once the order has been complete they contact you to arrange a delivery to suit you...and they stick to the date! Presentation of the ring itself was very impressive, it arrived when promised and in perfect condition with all certification as advertised. I fully recommend using Quality Diamonds if you want to get a ring your other half will treasure! Oh and you also get 15% off wedding rings, which is another little bonus during an expensive time! I'd also recommend researching the 4 c's before purchasing to get the perfect diamond.