Quality Diamonds Reviews

Name: Quality Diamonds
Address: Quality Diamonds, 1st Floor, 2 Copperhouse Ct, Caldecotte, Milton Keynes, Buckinghamshire
Rating: 4.96

5.0 Rating 918 Reviews

100 %

of reviewers recommend Quality Diamonds

Company Reviews

Metrics

Info

5.0

Based on 918 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quality Diamonds:

Quality Diamonds are wholly committed to providing the very best diamond-buying experience. Specialising in diamond engagement rings, diamond earrings, wedding rings and custom jewellery, our balance of superb customer service, exquisite products and outstanding prices ensures we are one of the market leaders in the online Jewellery Industry. Why not visit us at our offices in Hatton Garden, Milton Keynes and Birmingham's Jewellery Quarter, we'll give you all the knowledge and advice you'll need to ensure you can buy with confidence.

Visit Website

Phone:

203 7733 511

Email:

sales@qualitydiamonds.co.uk

Location:

Quality Diamonds, 1st Floor,
2 Copperhouse Ct, Caldecotte,
Milton Keynes
Buckinghamshire
MK7 8NL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We used Quality Diamonds for our wedding rings in 2022 and I have returned for a diamond engagement ring for my wife (backwards I know!) the service was first class again, the ring is absolutely beautiful and my wife is thrilled with it. I cannot recommend these highly enough, I’ll get saving for the eternity ring next and see you in about 5 years!”

Helpful Report

Posted 14 hours ago

“A Brilliant Online Discovery – Worth Every Penny! I’ve bought fine jewelry in Tel Aviv, New York, and London, but never online—so I was understandably cautious. I wanted a beautiful yet secure substitute to wear while traveling, and after a lot of research, I chose Quality Diamonds. I'm so glad I did. I ordered a solitaire lab diamond ring with an emerald-cut stone set on a platinum band. Not only is it stunning in person—elegant, timeless, and incredibly sparkly—but it was also significantly more affordable than similar pieces I saw from other companies. The team at Quality Diamonds made the whole process easy and reassuring. Their communication was excellent, answering all my questions promptly and professionally, which made me feel confident every step of the way. This ring exceeded my expectations in every way. If you're on the fence about ordering online, don’t be—this was a fantastic experience, and I wouldn’t hesitate to recommend them. ORDER No: 258607”

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Posted 1 day ago

“Ordered wedding bands for me and my partner. Fitting process was easy, had a couple of issues when returning to pick up rings (sizing) but these were rectified quickly and rings posted out.”

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Posted 6 days ago

“Paul in particular has been a fantastic help in helping me choose the right stone for an engagement ring and customising the band to my specifications. He was educational throughout, gave me genuine "best advice" at multiple stages (including when it meant doing/spending less rather than more!) and consistently had the patience to help demonstrate and show me the impact of different decisions. Highly recommend and will definitely be coming back!”

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Posted 1 week ago

“Great service and great quality, would definitely order from Quality Diamonds again.”

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Posted 1 week ago

“Amazing diamonds and received on time. Paul provided excellent service, kept the connect throughout and updated me about the arrival of the stones as I had to leave for a holiday. I am so impressed by the quality of diamonds and now they are my favourite earrings 😊 thank you and I will be back for more.”

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Posted 1 week ago

“Fantastic follow up service and repairs over 12 years after we purchased my wife’s engagement ring. The team at Quality Diamonds were brilliant 12 years ago and managed to surpass those high standards when we needed them! Thanks Quality Diamonds!”

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Posted 2 weeks ago

Thank you for your fantastic review! We're so glad to hear that our team was able to surpass your expectations even after 12 years!

Posted 2 weeks ago

“Super helpful staff/owner. Provided extra pictures and answered any questions promptly. Delivery was on time. The ring beautiful, get loads of compliments and such a great price compared to other well known retailers.”

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Posted 3 weeks ago

Thank you so much for your amazing review, Vicky! We're delighted to hear that our team was so helpful and that you loved the ring! Your compliments mean the world to us, and we appreciate you choosing Quality Diamonds : )

Posted 2 weeks ago

“My time shopping with quality diamonds with the sales agent Daniel Ferragamo went smoothly from start to finish , the customer service was exceptional from himself , he educated me about stones quality clarity and ensured I chose to best quality diamond for my special day. He will be highly recommended in future to friends and family to come and shop with quality diamonds.”

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Posted 3 weeks ago

Thank you for your wonderful review, Shirazul! We're thrilled to hear that Daniel provided you with exceptional service and valuable insights into diamond quality. Your recommendations mean a lot to us, and we look forward to welcoming your friends and family at Quality Diamonds!

Posted 3 weeks ago

“Great service and very helpful. I was also able to share the details of a stone in the US they were able to source at a better price.”

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Posted 1 month ago

Thank you for your review, Raste!

Posted 4 weeks ago

“Excellent customer service, with great attention to detail, exquisite and tasteful. Thanks you.”

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Posted 1 month ago

Thank you for your lovely review, Juan!

Posted 4 weeks ago

“The level of service received at Quality Diamonds was brilliant and the ring that was made was first class. Would highly recommend and would 100% use them again!”

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Posted 1 month ago

Thank you for your lovely review, Hugh!

Posted 4 weeks ago

“Must say very with the look of my diamonds what is advertise is what you gets I will be coming back for more”

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Posted 1 month ago

Thank you for your review!

Posted 4 weeks ago

“Great service, qaulty of the jewellery I purchased was lovely and great to be able to choose your own diamonds. Goods were despatched within the promised timeframe . Overall end to end process was excellent”

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Posted 1 month ago

Thank you for your lovely review, Trevor!

Posted 4 weeks ago

“I requested a valuation from the team there and they responded with their written valuation before the end of the day. Very efficient and timely service.”

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Posted 1 month ago

Thank you for your review!

Posted 4 weeks ago

“I'm very pleased with the speed and quality of service as well as of the diamond itself. Would highly recommend Quality Diamonds to others and will be coming back for more in future!”

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Posted 1 month ago

Thank you for your review, Emilija!

Posted 4 weeks ago

“Fantastic experience at Quality Diamonds in Hatton Garden. Daniel's knowledge and patience is second to none. A genuinely lovely guy who took a no pressure approach when helping me choose a diamond and setting, and gave me sound advice throughout the whole process. The ring I received has well and truly exceeded my expectations - beautiful is an understatement! I've been so impressed with the quality and service that I placed a second order. Highly recommended!”

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Posted 1 month ago

Thank you for your wonderful review, Amber! We're so pleased to hear about your experience with Daniel, and of course that you love your ring!

Posted 1 month ago

“I had my engagement ring redesigned with Quality Diamonds after a bad job from another jeweller and their customer service and product quality is unmatched. I am currently in the process of getting my wedding bands done and honestly, I wouldn’t go anywhere else!”

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Posted 1 month ago

Thank you so much for your kind words, Tiffany! We're thrilled to hear that you had a positive experience redesigning your engagement ring with us. It's our passion to provide unmatched service and quality, and we're excited to help you with your wedding bands as well. Can't wait to see how everything turns out!

Posted 1 month ago

“Not a very professional service. Originally ordered a diamond which was fine but then referred a family friend and they had an absolute nightmare. They was given lots of false information by Paul the sales director. He was rude aggressive and swore at a family member of mine. Wouldn't recommend this service to anyone, way over priced with Labgrown diamonds as well.”

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Posted 1 month ago

“Where do I begin? The ring, the diamond. Incredible. It created the perfect moment and the fact that I was able to choose the diamond, to my exact specifications, makes it filled with even more love! All from online, I was supported from my purchase through to delivery by both Paul & Amber. Paul was quick to respond and assisted from my purchase through payment and Amber was on hand for anything from the production to delivery. Thank you both for helping me with the engagement ring and making it so very special.”

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Posted 1 month ago

Thank you for your wonderful review, Reece! We're so pleased to hear about your experience with the QD team and of course that you love the ring!

Posted 1 month ago

Quality Diamonds is rated 5.0 based on 918 reviews