Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Quality Diamonds Reviews

5.0 Rating 799 Reviews

100 %

of reviewers recommend Quality Diamonds

Company Reviews

5.0

Based on 799 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Quality Diamonds:

Quality Diamonds are wholly committed to providing the very best diamond-buying experience. Specialising in diamond engagement rings, diamond earrings, wedding rings and custom jewellery, our balance of superb customer service, exquisite products and outstanding prices ensures we are one of the market leaders in the online Jewellery Industry. Why not visit us at our offices in Hatton Garden, Milton Keynes and Birmingham's Jewellery Quarter, we'll give you all the knowledge and advice you'll need to ensure you can buy with confidence.

Visit Website

Phone:

203 7733 511

Email:

sales@qualitydiamonds.co.uk

Location:

Quality Diamonds, 1st Floor,
2 Copperhouse Ct, Caldecotte,
Milton Keynes
Buckinghamshire
MK7 8NL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service (as always) from Paul and the team at Quality Diamonds. I contacted QD with an enquiry for a piece of customised jewellery and, after a short specification period, a bespoke ring was made specifically for my wife, and we could not be happier with the end-product. Simply perfect. We have bought a few items from QD over the years and they will continue to be our first and only point of purchase for sentimentally important jewellery.”

Posted 3 days ago

Thank you for your lovely review Chris! We're so pleased to hear about your positive experiences with us : )

Posted 1 day ago

“Very prompt service and communication. Fully trackable order and no delays. Beautiful product exteremly delighted with purchase.”

Posted 3 days ago

Thank you for your review!

Posted 1 day ago

“Daniel has again provided excellent customer service. Quality Diamonds stand out compared to their competitors thanks to the relaxed approach they bring to the process, no pressuring to buy or overspend and taking the time to educate the buyer.”

Posted 1 week ago

Thank you for your review, Oliver!

Posted 1 day ago

“From first placing our order we received more or less immediate contact from Paul sitton offering to select a better quality of diamond! that in its self made us feel like we wasn't just dealing with a website! We were kept upto date from start to delivery a truly exceptional service we have since ordered a second ring and am receiving the same communication. Will definitely be recommending this company to our friends & Family.”

Posted 1 week ago

Thank you for your wonderful review, Lorna! We're so pleased to hear about your positive experience with us : )

Posted 1 day ago

“I recently ordered an engagement ring from Quality Diamonds, and I couldn't be happier with the experience. The ring itself is stunning and of exceptional quality. Paul Sitton added a personal touch that made the entire process feel special and unique. The team at Quality Diamonds was incredibly professional, friendly, and efficient, making the experience smooth and enjoyable. If you're looking for high-quality jewelry with excellent customer service, I highly recommend Quality Diamonds.”

Posted 2 weeks ago

Thank you for your wonderful review! We're so pleased to hear about your positive experience with the QD Team : )

Posted 1 week ago

“Absolutely brilliant service provided by Paul . Helped me throughout every stop of the ring purchase and was brilliant with communication. Over the moon with the result as is my now Fiancé. Will be back for the wedding rings”

Posted 3 weeks ago

Thank you for your review Joe : ) We're so pleased to hear about your experience with us and a massive congratulations on your engagement!

Posted 2 weeks ago

“Stunning 3 stone diamond ring purchased, customer service absolutely fantastic, kept informed every step of the way. Delighted would def recommend.”

Posted 3 weeks ago

Thank you for your review Stewart!

Posted 2 weeks ago

“Would gladly recommend Quality Diamonds. Over the moon with the piece of jewellery they created for my daughter’s wedding day and hope she treasures it for years to come.”

Posted 1 month ago

Thank you for your review Jane : )

Posted 1 month ago

“We have never been disappointed with any aspect of the service we have received. From beginning to end everything was explained, and we felt confident that we were getting what we wanted at the right price.Recently I have had a bespoke platinum and diamond made, and every care was taken to get it exactly right.”

Posted 1 month ago

Thank you for your wonderful review, Rita! We're so please to hear about your positive experiences with QD : )

Posted 1 month ago

“Paul gave me the best customer service I could imagine: helped me finding a stone, kept me informed on the whole process and ensured a very quick delivery, apart from being super quick on responding to any queries. On top of all that, the ring is really beautiful and the price is the best I could find in the UK.”

Posted 1 month ago

Thank you for your lovely review : )

Posted 1 month ago

“Very good quality custom jewelery at a fair price. Pre-sales help and advice is excellent (Paul), very helpful with no pressure to buy, and very knowledgable. A very good stock of diamonds to choose from, both natural and lab grown, with an equally good online interface if you want to specify you own selection, or they will do it all for you, your choice. The resulting product (a pendant in this case) was made to specification, and deliverd, exactly on time. Don't expect too much in the way of a fancy box, but you will be very pleased with what's inside the box, and that's what counts. Great service, lovely jewelery, all delivered at a fair price.”

Posted 1 month ago

Thank you for your lovely review Douglas!

Posted 1 month ago

“So happy with how quick I got the diamond and amazing with communication”

Posted 1 month ago

Thank you for your review!

Posted 1 month ago

“I have bought loose diamonds from Paul of Quality Diamonds a number of times. Each time his (and QDs) service has been exceptional, hence why I keep going back. This time I needed a diamond for a pendant I was making. I had a budget and Paul put me on to Lab Grown Diamonds as value for money, one of which I eventually purchased. If you want individual, personal service when purchasing a stone(s) I believe you can do no better than speak to Paul and QD. I will certainly be back the next time I want a diamond.”

Posted 1 month ago

Thank you so much for your review Bob! We're so pleased to hear about your positive experiences with QD : )

Posted 1 month ago

“Was kept updated through out, Paul Sitter contacted me regarding the ordering and confirmed when it would arrive. He also sent out some ring sizers. Absolutely delighted with the Diamond. Thanks all, a returning customer for sure ⭐️ 💎”

Posted 1 month ago

Thank you for your wonderful review Daniel : )

Posted 1 month ago

“Excellent business. The service I received from Paul and the team was exceptional. I would heavily recommend.”

Posted 1 month ago

Thank you for your review!

Posted 1 month ago

“Quality with a good range at a reasonable price - straightforward and easy”

Posted 1 month ago

Thanks for your review Jim!

Posted 1 month ago

“I can’t fault the customer service of the online team. They were responsive and very helpful. I won’t get to see my new earrings in person until August, but they look beautiful down a Teams call line and I’m certain this will be the case in real life too. Thank you”

Posted 1 month ago

Thank you for your lovely review Pam! We can't wait for you to see your earrings sparkle in person : )

Posted 1 month ago

“I purchased my partners engagement ring from Quality Diamonds and we returned to purchase our wedding bands. Paul gave us fantastic levels of service, especially helping me with my choice of ring by providing custom samples in large sizes! The rings were produced in a timely manner after ordering and are of great quality, we are both very pleased with them. We had a few appointments in the MK office with Paul which was a great environment to make this purhcase.”

Posted 1 month ago

Thank you for your wonderful review! We're so pleased to hear about your fantastic experiences with Paul and that our MK showroom has been a comfortable environment for such special purchases : )

Posted 1 month ago

“I have used Quality Diamonds 3 times, most recently for my wife's 50th (earrings) and for two 18th birthday presents for my daughtes (necklace & ring). Every time I have come away with gifts that they all love, and I have been very satisfied with the service and value for money. Highly recommend!”

Posted 1 month ago

Thank you for your wonderful review!

Posted 1 month ago

“Paul was absolutely amazing and was able to deliver my ring in a very short time scale. Very happy with my purchase thankyou”

Posted 2 months ago

Thank you for your review Deanne : )

Posted 1 month ago

«
1
2
3
4
5
»

Quality Diamonds is rated 5.0 based on 799 reviews