Quality Diamonds Reviews

Name: Quality Diamonds
Address: Quality Diamonds, 1st Floor, 2 Copperhouse Ct, Caldecotte, Milton Keynes, Buckinghamshire
Rating: 4.96

5.0 Rating 1,001 Reviews

100 %

of reviewers recommend Quality Diamonds

Company Reviews

Metrics

Info

5.0

Based on 1,001 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Quality Diamonds:

Quality Diamonds are wholly committed to providing the very best diamond-buying experience. Specialising in diamond engagement rings, diamond earrings, wedding rings and custom jewellery, our balance of superb customer service, exquisite products and outstanding prices ensures we are one of the market leaders in the online Jewellery Industry. Why not visit us at our offices in Hatton Garden, Milton Keynes and Birmingham's Jewellery Quarter, we'll give you all the knowledge and advice you'll need to ensure you can buy with confidence.

Visit Website

Phone:

203 7733 511

Email:

sales@qualitydiamonds.co.uk

Location:

Quality Diamonds, 1st Floor,
2 Copperhouse Ct, Caldecotte,
Milton Keynes
Buckinghamshire
MK7 8NL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Faultless service, I purchased an engagement ring through Quality Diamonds and the process was simple and efficient throughout. Being able to pick a diamond from a list with filters and sorting just made it so much easier to find the perfect diamond and they have a broad range of ring fittings so I was easily able to build the perfect ring. Delivery was fast and I got plenty of updates. Really good company and definitely recommended.”

Helpful Report

Posted 1 day ago

“Website was very easy to navigate, and delivery was quick, very happy!”

Helpful Report

Posted 2 days ago

“Amazing service from the team at Quality Diamonds”

Helpful Report

Posted 2 days ago

“Requested updated valuations for jewellery bought previously. very happy with response from Daniel. Thank you :-)”

Helpful Report

Posted 1 week ago

Thank you for your kind review, Julia!

Posted 1 week ago

“We bought rings in 2016, was great service by Paul then. Now we had some changes made to that ring and once again, Paul has been great. Top quality, service and personal touch always. Well recommended”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely review, Jawed! We're thrilled that Paul provided great service again and that you’re happy with the changes to your ring. We really appreciate your recommendation.

Posted 1 week ago

“The whole process with Quality Diamonds has been amazing. Paul was so helpful, knowledgeable, and explained everything really clearly. I absolutely love my engagement ring — it was so special to be able to choose the diamond and design the ring exactly how we wanted it. Couldn’t recommend them enough! We’ll definitely be back for our wedding bands.”

Helpful Report

Posted 2 weeks ago

Thank you for your wonderful review, Claire! We’re absolutely delighted you loved the process and the ring design, and that Paul was so helpful throughout. We can’t wait to welcome you back for your wedding bands!

Posted 2 weeks ago

“Very good selection and excellent service.”

Helpful Report

Posted 3 weeks ago

Thank you for your kind words. We’re glad you enjoyed the selection and found our service excellent. We look forward to helping you again in the future.

Posted 2 weeks ago

“Hi, I just wanted to give a massive shout out to Daniel Ferragamo - he has been incredibly helpful and attentive when helping me pick out the perfect engagement ring for my partner! We are still on our holiday in Mexico and she has thankfully said YES! But just wanted to thank Daniel for all his help throughout the process!”

Helpful Report

Posted 3 weeks ago

Thank you for sharing such wonderful news, Callum! We’re thrilled Daniel could help and that everything went beautifully on holiday in Mexico. Congratulations to you both! We’ll pass along your kind words to Daniel. If you need any further assistance, we’re here.

Posted 2 weeks ago

“Brilliant service as always, always friendly much more than you d ever get from high street thank you Paul”

Helpful Report

Posted 4 weeks ago

Thank you so much for your glowing review, Nikolaos! We're delighted to hear that you always experience friendly service from Paul.

Posted 3 weeks ago

“The stone arrived on time and I was most impressed, who would have thought that a man made diamond could be so stunning, thank you Quality Diamonds for your excellent service. A word to those who are waivering, it can be scary buying diamonds on line but have no fear, this is an excellent company and their product is outstanding.”

Helpful Report

Posted 4 weeks ago

Thank you for your wonderful review, Philip! We're thrilled that you were impressed with your stunning diamond and our service. Your kind words are a great encouragement for us, and we appreciate you sharing your positive experience with others.

Posted 3 weeks ago

“Fantastic experience from start to finish. Phoned paul to explain my requirements and needed a quick turnaround. They excelled on all levels. Very informative and helped with ring size. Beautiful quality diamond that my partner loves. And she said yes!!. Thanks again Paul for excellent service”

Helpful Report

Posted 4 weeks ago

Thank you so much for your amazing review, Martin! We're delighted that Paul was able to fulfill your requirements and that you found the perfect ring for your partner. We truly appreciate your kind words about our service, congratulations on the engagement!

Posted 3 weeks ago

“Paul was excellent. He really helped my decision making with advice and flexibility. The appointments were professional. The service was excellent as was the communication. Couldn’t fault anything.”

Helpful Report

Posted 4 weeks ago

Thank you for your fantastic review, Keith! We're thrilled to hear that Paul provided excellent support and flexibility throughout your appointment.

Posted 3 weeks ago

“Daniel could not have made things any easier! He helped me pick out the perfect engagement ring”

Helpful Report

Posted 1 month ago

Thank you so much for your review, Myles! We're delighted that Daniel was able to help you find the perfect engagement ring. Making the process easy and enjoyable for our customers is what we strive for!

Posted 1 month ago

“I’m a repeat customer. The service from Paul understanding his customer needs and budget is excellent! Could not recommend them enough!”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review, Andy! We're thrilled to hear that Paul was able to meet your needs and budget with excellent service. Your recommendation truly means the world to us!

Posted 1 month ago

“Great service and prices. Arrived quickly.”

Helpful Report

Posted 1 month ago

Thank you for your review! We're so glad to hear you were happy with our service and pricing and that your order arrived promptly.

Posted 1 month ago

“I purchased an engagement ring from the Birmingham office and the service I received from Lauren was great, she was very patient with me on the choosing of a setting and I didn’t feel pushed into making any rash decisions, big shout out to you Lauren for your professionalism.Updates on my order were good with good communication from the team. I collected my order from the Birmingham office on the date and time I specified where once again Lauren was really nice and remembered a few facts about my partner which made it feel very personal. I would recommend giving quality diamonds a try if you’re looking for something special as the service I received was exceptional”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review, Damian! We’re thrilled to hear that Lauren provided you with such exceptional service and made your experience personal and enjoyable. It's wonderful to know that our team kept you updated throughout the process. We truly appreciate your recommendation and hope your partner loves the ring!

Posted 1 month ago

“Quality diamonds were absolutely brilliant and wouldn’t hesitate for a second in recommending them! They’re a small team who made me feel so comfortable and entrusting from the very first meeting. Paul so was knowledgable and guided myself, who is very much an amateur, through selecting the right diamond for me with so much patience and care. Amber was also great helping me tweak my ring design, which was quite unique. Couldn’t be happier with my bespoke ring, my partner loves it and for the price, which I think is more than reasonable looking at other jewellers, it’s great value!”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic review, Jack! We're thrilled to hear that you felt comfortable and well-guided by Paul during your diamond selection process. It’s wonderful to know that Amber was able to help you with your unique ring design as well. We truly appreciate your kind words about our team and the value you found with us!

Posted 1 month ago

“The service was excellent, the diamond I ordered wasn’t available so they offered me a better diamond for the same price-I would highly recommend them to purchase your special gift for someone”

Helpful Report

Posted 1 month ago

Thank you for your glowing review, Mark! We're thrilled to hear that you received excellent service and that our team was able to provide a better diamond for you. Your recommendation means a lot to us

Posted 1 month ago

“Excellent service from designing ring to delivery. Lauren and Amber understood the requirements, made good suggestions that resulted in an amazing engagement ring. My fiancé is extremely happy with the ring. Thank you.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful review, Rachel! We're thrilled to hear that Lauren and Amber provided you with excellent service and made suggestions that resulted in an amazing engagement ring. It’s always our goal to ensure our customers are happy, and we’re so glad to have been part of such a special moment.

Posted 1 month ago

“Stunning diamond, fast delivery, 5 stars customer service”

Helpful Report

Posted 1 month ago

Thank you for your review, Jana! We're delighted to hear that you loved the stunning diamond and appreciated our fast delivery and customer service. Your support means the world to us!

Posted 1 month ago

Quality Diamonds is rated 5.0 based on 1,001 reviews