Quality Diamonds Reviews

Name: Quality Diamonds
Address: Quality Diamonds, 1st Floor, 2 Copperhouse Ct, Caldecotte, Milton Keynes, Buckinghamshire
Rating: 4.96

5.0 Rating 1,055 Reviews

100 %

of reviewers recommend Quality Diamonds

Company Reviews

Metrics

Info

5.0

Based on 1,055 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Quality Diamonds:

Quality Diamonds are wholly committed to providing the very best diamond-buying experience. Specialising in diamond engagement rings, diamond earrings, wedding rings and custom jewellery, our balance of superb customer service, exquisite products and outstanding prices ensures we are one of the market leaders in the online Jewellery Industry. Why not visit us at our offices in Hatton Garden, Milton Keynes and Birmingham's Jewellery Quarter, we'll give you all the knowledge and advice you'll need to ensure you can buy with confidence.

Visit Website

Phone:

203 7733 511

Email:

sales@qualitydiamonds.co.uk

Location:

Quality Diamonds, 1st Floor,
2 Copperhouse Ct, Caldecotte,
Milton Keynes
Buckinghamshire
MK7 8NL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a beautiful diamond engagement ring which in the end I sadly didn’t need. Quality Diamonds were flexible and let me extend the money back return period and communication was excellent throughout. I would definitely recommend this company for the quality product, amazing price and excellent trustworthy customer service, and I hope to be a returning customer myself in the future. Thank you”

Helpful Report

Posted 1 day ago

Thank you so much for your thoughtful review. While we’re sorry the ring ultimately wasn’t needed, we’re really pleased to hear that you felt supported throughout the process and that the return was handled smoothly. Providing flexible, transparent service is very important to us, and we truly appreciate your kind words about the communication, pricing, and product quality. Thank you for your recommendation and we wish you all the very best for the future.

Posted 16 hours ago

“Superb service, all round. Website very helpful in that it will choose Diamonds based on your criteria (colour, clarity, carat and cut) if you can't choose yourself. This is especially useful if you want 2 matching diamonds for earrings. Everything then delivered exactly on schedule. Highly recommended”

Helpful Report

Posted 4 days ago

Thank you so much for your wonderful review! We’re delighted to hear you found the website helpful, especially the tool for selecting diamonds based on your criteria. It’s great to know it made choosing matching stones for your earrings easier. We’re also pleased everything arrived on schedule. Thank you for your recommendation, we truly appreciate it!

Posted 16 hours ago

“Excellent service very very pleased with the product would recommend this company to anyone. Dave”

Helpful Report

Posted 1 week ago

Thank you so much for your review! We’re delighted to hear you’re pleased with the product and the service. Your recommendation means a lot to us, thank you for choosing Quality Diamonds!

Posted 1 week ago

“Very helpful and responsive. I have been in contact with then on WhatsApp and they provided answers and options and answers to my questions Thanks!”

Helpful Report

Posted 1 week ago

Thank you so much for your kind feedback! We’re delighted to hear you found the team helpful and responsive, and that WhatsApp made it easy to get the answers and options you needed. We really appreciate your support.

Posted 1 week ago

“All as promised. Great comms. Nice packaging. A+++++”

Helpful Report

Posted 2 weeks ago

Thank you for your review! We’re delighted everything was exactly as promised and that you were pleased with the communication and packaging.

Posted 2 weeks ago

“Excellent service and treatment very friendly and knowledgeable. The quality of my stone was excellent,will certainly use this company and buy from them again. i would recommend this company.”

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Posted 2 weeks ago

Thank you so much for your kind review! We’re delighted to hear you found the service friendly and knowledgeable, and that you’re pleased with the quality of your stone. We truly appreciate your recommendation and your support!

Posted 2 weeks ago

“First class service from start to finish - from help choosing the best stone in my budget to creating a custom design ring for me I couldn't be happier. The ring is amazing thank you.”

Helpful Report

Posted 3 weeks ago

Thank you so much for your wonderful feedback! We’re delighted to hear you were happy with the guidance in choosing the perfect stone within your budget and that your custom ring exceeded expectations. It means a great deal to us that you’re so pleased with the final piece, thank you for trusting us with it!

Posted 2 weeks ago

“Great price, operating system and purchasing process. Would recommend to a friend.”

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Posted 3 weeks ago

Thank you so much for your kind feedback! We’re delighted to hear you found the pricing and purchasing process smooth and straightforward. We really appreciate your recommendation!

Posted 2 weeks ago

“The GUI that allows you to view and select your individual stone is excellent and the quality was also first class, with good updates about my order progress and communication to make sure I would be in to receive it.”

Helpful Report

Posted 3 weeks ago

Thank you so much for your fantastic feedback! We’re delighted to hear you found the stone selection tool easy to use and that you were pleased with the quality. It’s great to know the updates and communication helped make the process smooth. We truly appreciate your kind words!

Posted 2 weeks ago

“Cannot rate Quality Diamonds enough! Paul is an absolute “diamond” to deal with - highly knowledgeable, helpful and efficient - always our first point of call for precious metal / diamond jewellery.”

Helpful Report

Posted 3 weeks ago

Thank you so much for such a brilliant review, Ricky! Paul will be especially pleased to hear he’s an absolute “diamond” to deal with 😊 It means a great deal to be your first point of call for precious metal and diamond jewellery. We truly appreciate your continued trust and support!

Posted 2 weeks ago

“Staff were friendly and helpful. They responded to emails promptly. Very pleased with my purchases. Excellent quality and I am very happy. Thank you!”

Helpful Report

Posted 3 weeks ago

Thank you so much for your lovely feedback! We’re delighted to hear you found the team friendly and responsive, and that you’re so pleased with your purchases. It’s wonderful to know you’re happy with the quality, thank you for choosing Quality Diamonds!

Posted 2 weeks ago

“Had such a brilliant experience with the Quality Diamonds team and over the moon with the outcome. Daniel put forward a range of options to fit the ring design within our budget - which really put our minds at ease after going through the sales experience in other shops in Hatton Garden! Once this was decided, Amber was so helpful when getting the ring made and we were able to stagger the dates. The updates were so helpful and delivery was seamless. The team are so kind and knowledgable and the ring is absolutely stunning, can't recommend them enough. Thank you”

Helpful Report

Posted 3 weeks ago

Thank you so much for your wonderful and detailed review! We’re thrilled to hear that Daniel was able to guide you through the options and help design the perfect ring within your budget, especially after your experiences elsewhere. It’s also lovely to know Amber kept everything running smoothly and that the updates and delivery made the process stress-free. Your kind words about the team and the finished ring truly mean a lot to us. Thank you for your recommendation, we’re so pleased you’re over the moon with the result!

Posted 2 weeks ago

“Paul Sitton help us through the whole process from explaining things we didn't know about natural diamonds and other things to consider. He was open and honest throughout the process. He searched extensively globally to find the stone that we wanted. We had exacting standards and Paul managed to pull it off. My wife loves her new ring.”

Helpful Report

Posted 3 weeks ago

Thank you so much for your thoughtful review! We’re delighted to hear that Paul guided you clearly and honestly through the process, especially when navigating the details of natural diamonds and your exacting requirements. It’s wonderful to know he was able to source the perfect stone and that your wife loves her new ring, that’s what it’s all about. We truly appreciate your kind words and trust!

Posted 2 weeks ago

“Well pleased with these guys, fantastic communication and sparkler arrived on time. Would definitely use them again and recommend them”

Helpful Report

Posted 1 month ago

Thank you so much for your lovely feedback! We’re delighted to hear you were pleased with the communication and that your diamond arrived on time. We really appreciate your recommendation and look forward to helping you again in the future!

Posted 1 month ago

“I bought a diamond recently and was very satisfied with the experience. The service was attentive. The diamond is beautiful, with a lot of brightness and came with a certificate. I recommend the store for the quality and trust.”

Helpful Report

Posted 1 month ago

Thank you so much for your kind review! We’re delighted to hear you were happy with the service and that the diamond met your expectations. It’s great to know you appreciated the quality, certification, and overall experience. Thank you for your trust and recommendation!

Posted 1 month ago

“I have bought diamonds from Quality Diamonds on a number of occasions and have dealt with Paul on all those times. On every occasion he has provided excellent service, advice and supplied me with superb stones. This time was no exception. He provided me with advice regarding natural and lab grown diamonds and eventually supplied me with two fantastic stones. Thank you and look forward to our next transaction.”

Helpful Report

Posted 1 month ago

Thank you so much for your continued trust and for taking the time to share your experience. We’re delighted to hear that Paul has consistently provided excellent service and advice, and that you’re once again happy with the stones supplied. It means a great deal to us to support you over multiple purchases, and we truly appreciate your kind words. We look forward to working with you again soon!

Posted 1 month ago

“Amazing service, exactly what I expected no surprised quality was second to none.”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words! We’re delighted to hear the service met your expectations and that the quality impressed you. We really appreciate your feedback!

Posted 1 month ago

“easy to deal with. super helpful on pre-delivery query. products look fabulous. great value”

Helpful Report

Posted 1 month ago

Thank you so much for your review, Chris! We’re glad to hear you found us easy to deal with and that our team could help with your pre-delivery query. It’s great to know you’re happy with the products and the value too!

Posted 1 month ago

“Third purchase from Quality diamonds. Daniel and Amber and amazing to work with, v friendly and helpful. Great advice and keep promises timescale and design wise. I have complete faith in them and the business. Thoroughly recommend.”

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Posted 1 month ago

Thank you so much for your continued trust and kind words! We’re delighted to hear this was your third purchase and that Daniel and Amber made the experience just as positive once again. It means a great deal to know you have complete faith in us. Thank you for the recommendation, we truly appreciate it!

Posted 1 month ago

“Excellent service and quality. From the first communication the process was easy and assistance offered at every stage. Delivery was fast and easy.”

Helpful Report

Posted 1 month ago

Thank you so much for your kind feedback! We’re delighted to hear that the process was smooth from the very first communication and that you felt supported at every stage. It’s great to know delivery was quick and easy too. We truly appreciate your review!

Posted 1 month ago

Quality Diamonds is rated 5.0 based on 1,055 reviews