Quality Diamonds Reviews

Name: Quality Diamonds
Address: Quality Diamonds, 1st Floor, 2 Copperhouse Ct, Caldecotte, Milton Keynes, Buckinghamshire
Rating: 4.96

5.0 Rating 1,068 Reviews

100 %

of reviewers recommend Quality Diamonds

Company Reviews

Metrics

Info

5.0

Based on 1,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Quality Diamonds:

Quality Diamonds are wholly committed to providing the very best diamond-buying experience. Specialising in diamond engagement rings, diamond earrings, wedding rings and custom jewellery, our balance of superb customer service, exquisite products and outstanding prices ensures we are one of the market leaders in the online Jewellery Industry. Why not visit us at our offices in Hatton Garden, Milton Keynes and Birmingham's Jewellery Quarter, we'll give you all the knowledge and advice you'll need to ensure you can buy with confidence.

Visit Website

Phone:

203 7733 511

Email:

sales@qualitydiamonds.co.uk

Location:

Quality Diamonds, 1st Floor,
2 Copperhouse Ct, Caldecotte,
Milton Keynes
Buckinghamshire
MK7 8NL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing diamond. Very beautiful colour and size.”

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Posted 17 hours ago

“Excellent from start to finish… 🤗”

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Posted 17 hours ago

“Daniel was so helpful and knowledgeable re: the best diamond to purchase as per my requirement. Honestly can't fault Quality Diamonds for their great prices, customer service and ease of purchasing.”

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Posted 3 days ago

Thank you so much for your kind review, Irene! We’re delighted to hear that Daniel was able to help you find the perfect diamond to suit your requirements. It’s wonderful to know you were happy with the pricing, customer service, and overall purchasing experience. We truly appreciate your feedback!

Posted 21 hours ago

“I chose Quality Diamonds for my engagement ring and I couldn’t be happier. The whole process was smooth and efficient and Paul gave great advice and was happy to make changes. He even sent me 3 different prototypes to ensure the ring was exactly how I wanted it. Nothing was too much trouble! I wouldn’t hesitate in recommending Quality Diamonds.”

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Posted 1 week ago

Thank you so much for your lovely review! We’re delighted to hear that Paul was able to guide you through the process and make sure every detail was just right. It’s wonderful to know you felt supported and that the final ring was exactly what you hoped for. We truly appreciate your recommendation and your trust in us!

Posted 6 days ago

“Paul and the team were very proactive in repairs and correspondence, always a first class service from the team.”

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Posted 1 week ago

Thank you so much for your review, Anthony! We’re delighted to hear that Paul and the team were proactive and kept communication clear throughout.

Posted 6 days ago

“Daniel was very helpful from the start. I’ve went around multiple shops but Daniel wasn’t trying to sell me the next best thing, they respected my budget and made sure I was getting the most out of it as well as making sure the ring was the one. Would strongly recommend if anyone doesn't know where to start like myself.”

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Posted 2 weeks ago

Thank you so much for your kind review, John! We’re delighted to hear that Daniel made the process comfortable and focused on helping you get the very best within your budget. It’s great to know you felt supported without any pressure, that’s exactly what we aim for. We truly appreciate your recommendation and are so pleased we could help you find the right ring!

Posted 1 week ago

“Excellent customer service from Lauren (Birmingham) Diamond as just as discribed described at a very fair price. Would recommend Quality diamonds. Happy customer.”

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Posted 2 weeks ago

Thank you so much for your review! We’re delighted to hear you received excellent service from Lauren and that your diamond was exactly as described at a fair price. We truly appreciate your recommendation and are so pleased you’re a happy customer!

Posted 1 week ago

“My diamond arrived perfectly packaged. I had an email confirming the date I wanted the item to arrive. This have the service a much more personal feeling”

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Posted 2 weeks ago

Thank you so much for your kind feedback! We’re delighted to hear your diamond arrived safely and that the personalised delivery communication made a difference to your experience.

Posted 1 week ago

“This is my third time buying diamonds from Quality diamonds I highly recommend them. Paul was extremely helpful and took the time to understand what I was looking for and provide me with a number of options. The result was 2 stunning cushion diamonds. A pleasure to do business with Paul who is professional helpful and patient. Thank you Paul”

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Posted 3 weeks ago

Thank you so much for your continued support and for taking the time to share your experience! We’re delighted to hear that Paul was able to understand exactly what you were looking for and present you with the right options. It’s wonderful to know you’re so pleased with your cushion diamonds. We truly appreciate your kind words and recommendation!

Posted 1 week ago

“The experience of several purchases of gems from Quality Diamond can only be described, from start to finish, as 'flawless'. Just like their diamonds ! Very happy customer, great value for money.”

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Posted 3 weeks ago

Thank you so much for your fantastic review! We’re delighted to hear you’ve had such consistently positive experiences with us and that you’re happy with the value as well. Your continued support means a great deal, thank you for choosing Quality Diamonds!

Posted 1 week ago

“i bought .9 carat diamond earrings from daniel he sat and discussed the best possible diamonds for my budget he went through everything so professionally to achieve the highest quality possible a lovely man who definitely knows his profession i will definitely be going back to him thank you so much regards stephen iacovone”

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Posted 3 weeks ago

Thank you so much for your wonderful review, Stephen! We’re delighted to hear that Daniel was able to guide you through the options and help you find the best possible diamonds within your budget. We’re so pleased you’re happy with your earrings and look forward to helping you again in the future. Thank you for choosing Quality Diamonds!

Posted 3 weeks ago

“I had a great experience from start to finish and couldn’t recommend Quality Diamonds highly enough. Paul was brilliant at the beginning of the process. He took the time to teach me about diamonds and explain the different options, and his experience was invaluable in helping me choose the right ring. I also really liked that they have access to the full diamond database, so you can select the exact diamond you want rather than choosing from a limited selection. The pricing was also very competitive for the quality of the diamonds and craftsmanship. Everyone I spoke to - Paul, Daniel, Amber and Lauren - was incredibly helpful and professional. They were always happy to answer questions and made the whole process feel relaxed, with absolutely no pressure to buy or rush a decision. The finished ring looks gorgeous and my partner absolutely loves it. The ring was delivered exactly when promised, which I really appreciated when planning the proposal. A stellar service all round and I wouldn’t hesitate to recommend them to anyone looking for an engagement ring.”

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Posted 3 weeks ago

Thank you so much for your fantastic and detailed review! We’re delighted to hear that you had such a positive experience from start to finish. Paul will be especially pleased to know that his guidance helped you feel confident in choosing the right diamond and ring. It’s also wonderful to hear that the whole team helped make the process relaxed and informative with no pressure along the way. We’re thrilled that the finished ring looks gorgeous and that your partner loves it! Your recommendation means a great deal to us. Thank you again for choosing Quality Diamonds!

Posted 3 weeks ago

“Brilliant quality , quick and easy delivery.”

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Posted 3 weeks ago

Thank you so much for your kind feedback! We’re delighted to hear you’re pleased with the quality and that the delivery was quick and easy.

Posted 3 weeks ago

“I bought a beautiful diamond engagement ring which in the end I sadly didn’t need. Quality Diamonds were flexible and let me extend the money back return period and communication was excellent throughout. I would definitely recommend this company for the quality product, amazing price and excellent trustworthy customer service, and I hope to be a returning customer myself in the future. Thank you”

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Posted 4 weeks ago

Thank you so much for your thoughtful review. While we’re sorry the ring ultimately wasn’t needed, we’re really pleased to hear that you felt supported throughout the process and that the return was handled smoothly. Providing flexible, transparent service is very important to us, and we truly appreciate your kind words about the communication, pricing, and product quality. Thank you for your recommendation and we wish you all the very best for the future.

Posted 4 weeks ago

“Superb service, all round. Website very helpful in that it will choose Diamonds based on your criteria (colour, clarity, carat and cut) if you can't choose yourself. This is especially useful if you want 2 matching diamonds for earrings. Everything then delivered exactly on schedule. Highly recommended”

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Posted 1 month ago

Thank you so much for your wonderful review! We’re delighted to hear you found the website helpful, especially the tool for selecting diamonds based on your criteria. It’s great to know it made choosing matching stones for your earrings easier. We’re also pleased everything arrived on schedule. Thank you for your recommendation, we truly appreciate it!

Posted 4 weeks ago

“Excellent service very very pleased with the product would recommend this company to anyone. Dave”

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Posted 1 month ago

Thank you so much for your review! We’re delighted to hear you’re pleased with the product and the service. Your recommendation means a lot to us, thank you for choosing Quality Diamonds!

Posted 1 month ago

“Very helpful and responsive. I have been in contact with then on WhatsApp and they provided answers and options and answers to my questions Thanks!”

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Posted 1 month ago

Thank you so much for your kind feedback! We’re delighted to hear you found the team helpful and responsive, and that WhatsApp made it easy to get the answers and options you needed. We really appreciate your support.

Posted 1 month ago

“All as promised. Great comms. Nice packaging. A+++++”

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Posted 1 month ago

Thank you for your review! We’re delighted everything was exactly as promised and that you were pleased with the communication and packaging.

Posted 1 month ago

“Excellent service and treatment very friendly and knowledgeable. The quality of my stone was excellent,will certainly use this company and buy from them again. i would recommend this company.”

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Posted 1 month ago

Thank you so much for your kind review! We’re delighted to hear you found the service friendly and knowledgeable, and that you’re pleased with the quality of your stone. We truly appreciate your recommendation and your support!

Posted 1 month ago

“First class service from start to finish - from help choosing the best stone in my budget to creating a custom design ring for me I couldn't be happier. The ring is amazing thank you.”

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Posted 1 month ago

Thank you so much for your wonderful feedback! We’re delighted to hear you were happy with the guidance in choosing the perfect stone within your budget and that your custom ring exceeded expectations. It means a great deal to us that you’re so pleased with the final piece, thank you for trusting us with it!

Posted 1 month ago

Quality Diamonds is rated 5.0 based on 1,068 reviews